Summary
Overview
Work History
Education
Skills
Awardsandhonour
Affiliations
Qualificationsandskills
baking, cooking, arts and crafts
Languages
Timeline
Generic

LORETTA ASANTE

Accra

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

1
1
year of professional experience

Work History

Intern Client Service Representative

UNIVERSITY OF GHANA MEDICAL CENTRE
09.2023 - 10.2023
  • Handled sensitive client information with discretion, ensuring confidentiality at all times.
  • Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
  • Managed incoming calls, providing prompt and accurate information to clients about products and services.
  • Maintained accurate record-keeping with proactive attention to client information updates.

Intern

AMALITECH Ghana
10.2022 - 11.2022
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Took a full course in python programming language

Education

BASICE EDUCAION CERTIFICATE EXAMINATION CERTIFICATE -

ROSHARON MONTESSORI SCHOOL

Bachelor of Science - BUSINESS INFORMATION TECHNOLOGY

KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
01.2021

Bachelor of Science - BUSINESS INFORMATION TECHNOLOGY

KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
Kumasi, Ghana
11.2025

Skills

  • Customer Support
  • Payment Processing
  • Call center experience
  • Customer Focus
  • Programming in certain languages
  • Database management

Awardsandhonour

  • DINING HALL PREFECT
  • BEST PREFECT (2018) ROSHARON MONTESSORI SCHOOL, TEMA
  • STUDENT AND YOUTH TRAVEL ORGANISATION CERTIFICATE (2021) SYTO GHANA -OSU
  • HEAD OF STATE AWARDS CERTIFICATE (2021)

Affiliations

  • HEAD OF STATE AWARDS (ABURI GIRL'S CHAPTER [2018-2021])
  • STUDENT AND YOUTH TRAVEL ORGANISATION (ABURI GIRL'S CHAPTER {2018-2021})
  • AMERICAN FIELD SERVICE (ABURI GIRL'S {2018-2021})

Qualificationsandskills

EMPATHY, TOLERANCE, TEAMWORK, CREATIVITY, PASSIONATE, EFFECTIVE COMMUNICATION, COMPUTING SKILLS, HAIR DRESSING, SINGING, PICTURE TAKING

baking, cooking, arts and crafts

i love to bake pastries( waffles cakes cookies and chips) which i learnt from my mother. Love cooking , arts and crafts because it's serve my coping mechanism for stress anxiety and anger

Languages

twi
Intermediate (B1)
fante
Upper intermediate (B2)
French
Elementary (A2)

Timeline

Intern Client Service Representative

UNIVERSITY OF GHANA MEDICAL CENTRE
09.2023 - 10.2023

Intern

AMALITECH Ghana
10.2022 - 11.2022

BASICE EDUCAION CERTIFICATE EXAMINATION CERTIFICATE -

ROSHARON MONTESSORI SCHOOL

Bachelor of Science - BUSINESS INFORMATION TECHNOLOGY

KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY

Bachelor of Science - BUSINESS INFORMATION TECHNOLOGY

KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY

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