LORDINA AMO GYAU
Ohwim (AK-637-6265), Kumasi
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Also to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Sales Operations Executive
Hubtel Limited, Ghana
08.2023 - Current
- Responded to customer requests for products, services, and company information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Assisted customers in navigating company mobile app and placing online orders, improving overall user experience.
- Responded proactively and positively to rapid change.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Collaborated with team members to develop best practices for consistent customer service delivery
Dietetic Intern
Kwame Nkrumah University Hospital
12.2018 - 10.2022
- Planned nutritious meals for patients with food allergies and special dietary needs to promote good nutrition and healthy eating behaviors.
- Created evidence-based diet and nutrition content for organization's blog to promote nutritionally sound dietary practices.
- Observed food service operations to obtain knowledge of large-scale dining services catering to diners with varied meal requirements.
- Completed client weigh-ins and counseled clients on healthy eating behaviors and sound meal planning to promote commitment to nutritionally sound diets.
- Learned meal planning strategies for clients with special dietary preferences and food allergies to increase knowledge of dietary options.
- Kept all kitchen areas clean, tidy and free of hazards.
Dietetic Intern
SHORT COURSES/WORKSHOPS/RESEARCH PROJECTS
01.2013 - 08.2022
- The entrepreneurial stands in dietetics, NADSA, UCC The role of dietician in the contemporary healthcare, NADSA, UCC06/2019
- Ketogenic Diet, GDA11/2020
- Weight management strategies: facts and myths about ketogenic diet, DCND02/2022, Combating stress through healthy nutrition and lifestyle, NADSA, UCC
- Prevalence of malnutrition among children under 5 before, during and after covid-19 pandemic. November(Final year project)
- Integrating nutrition into healthcare: "Assessing the effectiveness of nutrition counselling in Ghanaian clinics".(May,2021)
Student Dietitian
Cape Coast Metropolitant Hospital
01.2022 - 02.2022
- Completed detailed nutritional assessments of each patient based on health history, medical conditions and energy requirements.
- Coached individuals on methods for managing chronic diseases with effective dietary plans.
- Assisted patients clients with mean plan development, addressing individualized dietary requirements.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
Student Dietitian
Cape Coast Teaching Hospital
07.2021 - 09.2021
- Completed detailed nutritional assessments of each patient based on health history, medical conditions and energy requirements.
- Coached individuals on methods for managing chronic diseases with effective dietary plans.
- Assisted patients clients with mean plan development, addressing individualized dietary requirements.
- Developed nutrient-dense recipes and flexible meal templates to meet nutritional objectives.
- Developed nutrition plans addressing individual patient diabetes and food allergies.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Student Dietitian
Komfo Anokye Teaching Hospital
05.2021 - 06.2021
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Developed nutrition plans addressing individual patient diabetes and food allergies.
- Developed nutrient-dense recipes and flexible meal templates to meet nutritional objectives.
Education
High School Diploma -
Mmofraturo Girls' Junior High
Kumasi, Ghana04.2014
High School Diploma -
Kumasi Girls' Senior High
Kumasi, Ghana04.2017
Bachelor of Science - Nutrition And Dietetics
University of Cape Coast
Cape Coast, Ghana03.2023
Skills
- SKILLS ACQUIRED
- Time Management
- Regulations Compliance
- Computer Skills
- Team Collaboration
- Reading Comprehension
- Continuous improvement
- Attention to detail
- Data collection
- Customer service
Affiliations
- GHANA ACADEMY OF NUTRITION AND DIETETICS(GAND)
- ALLIED HEALTH PROFESSIONS COUNCIL(AHPC), GHANA
HOBBIES
1. Cooking
2. Travelling
3. Community outreach
Languages
English
Bilingual or Proficient (C2)
French
Elementary (A2)
Timeline
Sales Operations Executive
Hubtel Limited, Ghana
08.2023 - Current
Student Dietitian
Cape Coast Metropolitant Hospital
01.2022 - 02.2022
Student Dietitian
Cape Coast Teaching Hospital
07.2021 - 09.2021
Student Dietitian
Komfo Anokye Teaching Hospital
05.2021 - 06.2021
Dietetic Intern
Kwame Nkrumah University Hospital
12.2018 - 10.2022
Dietetic Intern
SHORT COURSES/WORKSHOPS/RESEARCH PROJECTS
01.2013 - 08.2022
High School Diploma -
Mmofraturo Girls' Junior High
High School Diploma -
Kumasi Girls' Senior High
Bachelor of Science - Nutrition And Dietetics
University of Cape Coast
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