Summary
Overview
Work History
Education
Skills
Software
Languages
Timeline
Generic
Lopez Boabeng

Lopez Boabeng

Accra

Summary

Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Computer Technician

LOPTECH POINT VENTURES
01.2014 - Current
  • Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Installed and maintained automated teller machines in retail stores.
  • Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
  • Performed maintenance duties and safely handled chemicals and solutions.
  • Assisted customers with technical support inquiries.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Updated and replaced outdated drivers and software for computers and office machines.
  • Provided timely and efficient IT support for staff members, reducing downtime and improving productivity levels.
  • Restored data on computers and office machines.
  • Excellent communication skills, both verbal and written.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Worked effectively in fast-paced environments.
  • Provided professional services and support in a dynamic work environment.
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed strong communication and organizational skills through working on group projects.

Security Assistant

PANOS SECURITY GUARD
07.2013 - 07.2024
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Leveraged advanced security technologies such as biometrics and video analytics to increase situational awareness and prevent unauthorized access.
  • Reviewed incident reports from team members, identifying patterns or trends that could inform future prevention efforts.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Assisted in the development of emergency response plans for various scenarios, ensuring staff preparedness and safety.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Streamlined communication between security team members, resulting in improved coordination during critical incidents.
  • Supported event planning teams by providing insights on optimal crowd control strategies, minimizing risks associated with large gatherings.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Examined doors, windows and gates to verify security.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Developed strong relationships with building tenants to encourage open lines of communication regarding potential security concerns.

Cafe Worker

Glokaf Cafe
12.2012 - 01.2014
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Promoted cafe offerings through engaging interactions with customers, highlighting specials or new menu items.
  • Promoted new products and price changes by creating and updating signage.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Assisted in training new staff members on café procedures, policies, and customer service standards to ensure a consistent experience for all patrons.
  • Maintained a clean and organized café environment, adhering to health and safety regulations.

Construction Worker

Mining And Building Contractors
05.2012 - 05.2013
  • Developed strong relationships with suppliers, negotiating favorable pricing terms that contributed to overall project savings without sacrificing quality materials or service levels.
  • Increased safety awareness through conducting regular training sessions for staff and implementing best practices on the job site.
  • Worked on sites, installing roofs and other exterior components.
  • Assisted with basic carpentry work such as installing wooden floors and crown molding.
  • Provided labor support to carpenters, masons and other skilled trades.
  • Contributed to a positive work culture by fostering teamwork among staff through open communication channels, which led to higher overall productivity levels during projects.
  • Participated in continuous learning initiatives to enhance professional development within the industry, applying new techniques when necessary for optimal results on job sites.
  • Followed instructions and safety protocols to prevent accidents and injuries.

Education

High School Diploma -

St. Margaret Senior High School
Obuasi
06.2022

VANDASCO I.T TRANINING INSTITUTE
01.2013

Skills

  • Network Maintenance
  • Device configuration
  • Equipment Programming
  • Microsoft Office
  • Printer setup
  • Installation and Repair
  • Software Installation
  • Computer Assembly
  • Printers and Peripherals Installation
  • Operating System Configuration
  • System diagnostics
  • Peripheral Repair

Software

PHOTOSHOP

Languages

English
Intermediate (B1)
English
Upper intermediate (B2)

Timeline

Computer Technician

LOPTECH POINT VENTURES
01.2014 - Current

Security Assistant

PANOS SECURITY GUARD
07.2013 - 07.2024

Cafe Worker

Glokaf Cafe
12.2012 - 01.2014

Construction Worker

Mining And Building Contractors
05.2012 - 05.2013

High School Diploma -

St. Margaret Senior High School

VANDASCO I.T TRANINING INSTITUTE

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