Lois Naa Asheley Ollennu
Auditor
Accra
Summary
Seasoned auditing professional knowledgeable about risk aversion strategies, cost reduction options and financial processes. Decisive and persuasive communicator with proven problem-solving, leadership and planning abilities.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Internal Auditor
Access Bank Plc Ghana
03.2022 - Current
- Investigating identified discrepancies and complaints.
- Sourcing and organizing data using SQL.
- Maintaining up-to-date knowledge of industry trends and emerging risks, ensuring relevance in audit approach and methodology.
- Managing relationship with auditee.
- Reviewing and identifying risks, analyzing controls and testing compliance of all branches and units in the bank.
- Preparation of audit reports detailing findings and auditee responses.
- Guiding departments in developing remediation plans based on audit findings and recommendations.
Frontline Intern (Retail Operations, Teller)
Access Bank Plc Ghana
11.2018 - 03.2022
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Maintained up-to-date knowledge of bank products, services, promotions, policies, regulations to better assist customers with their financial needs.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Branch Operations Officer (National Service)
Leshego Ghana Savings and Loans
09.2017 - 08.2018
- Assisting customers fill loan forms.
- Captured loan using Pulse for onward processing by head office.
- Addressed and escalated customer complaints.
- Assisted in cross-selling the BIMA insurance scheme to customers.
Education
MBA - Accounting And Finance
University of Professional Studies, Accra
Accra, Ghana 05.2001 -
Bachelor of Science - Marketing
University of Professional Studies, Accra
Accra, Ghana 05.2001 -
Skills
Audit Planning
Languages
English
Bilingual or Proficient (C2)
Ga
Bilingual or Proficient (C2)
Twi
Upper intermediate (B2)
Certification
CIBN-Chartered Institute of Bankers of Nigeria
Timeline
CIBN-Chartered Institute of Bankers of Nigeria
04-2023
Internal Auditor
Access Bank Plc Ghana
03.2022 - Current
Frontline Intern (Retail Operations, Teller)
Access Bank Plc Ghana
11.2018 - 03.2022
Branch Operations Officer (National Service)
Leshego Ghana Savings and Loans
09.2017 - 08.2018
MBA - Accounting And Finance
University of Professional Studies, Accra
05.2001 -
Bachelor of Science - Marketing
University of Professional Studies, Accra
05.2001 -
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