Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Exam Proctor
British Council, Accra
11.2022 - Current
Submitted required documents including attendance sheets, incident reports, grading sheets, according to set deadlines.
Assisted with setting up computer labs prior to exam sessions and troubleshooting any hardware or software issues during the session.
Kept abreast of changes in academic standards for various state assessments by attending webinars or reading relevant literature.
Monitored student behavior throughout exam sessions while enforcing testing protocols.
Ran reports from grade-tracking systems after exams were complete in order to verify accuracy of grades.
Inspected completed examinations for completeness before returning them to the instructor or administrator in charge.
Responsible for verifying the identity of test takers, providing instructions to students, and ensuring the security of exams.
Attended training sessions on new technologies used in proctoring activities as well as refresher courses on existing ones.
Ensured that all testing materials were secure at all times and distributed them to students in a timely manner.
Researcher (Freelancer)
Department of Nutrition and Food Science, UG
09.2022 - Current
Presented findings at scientific conferences and meetings with colleagues.
Used scientific method to assist colleagues and supervisors with experiments.
Provided technical guidance and mentorship to junior researchers in the laboratory setting.
Collected data and performed laboratory experiments using standards and protocols.
Collaborated with other researchers on projects involving complex data sets or techniques requiring specialized expertise.
Designed experiments to test hypotheses related to the project's objectives while adhering to ethical standards of research practice.
Conducted literature reviews and synthesized data from research studies to inform laboratory protocols.
Assisted in the development of new products or technologies based on research findings.
Teaching/Research Assistant (National Service)
University of Ghana, Legon
09.2019 - 09.2020
Coached and supervised over four students' research projects per academic norms, ensuring right data collection and analysis to obtain empirical results
Facilitated and supervised regular lectures and course work respectively through effective leadership communication, and teaching and learning methods, enhancing students' understanding of the difficult subjects and improving their learning strategies for academic success
Aided lecturer(s) on various food research projects, including the development of a new product (improving the storage of 'brukina' drink), which enabled me to learn practical skills in data collection and laboratory testing and analysis of food products
Facilitated individual and group tutorials for students with difficulties across subjects, adopting effective teaching and learning strategies which ensured adequate understanding of subjects, thereby improving their general academic performance.
Production Assistant (Intern)
Fidele Couture, Ghana
06.2018 - 08.2018
Supervised product marketing by learning from existing strategies and starting new ones which attracted customers and increased sales by over 10%, while promoting the brand to the public
Prepared weekly progress reports, assessing the business's strengths, weakness, opportunities and threats, and recommended strategies to build on positives and mitigate the impact of negatives
Built adequate industrial production management skills, enhancing effectiveness and increasing overall performance.
Monitored the production schedule and alerted team of any changes or updates promptly.
Customer Service Intern
MTN, Ghana
05.2017 - 07.2017
Aided over 50 mobile money merchants to address technical challenges associated with mobile money transaction accounts, while managing customers' emotions and ensuring increased satisfaction with service
Raised and sent entries to supervisors, enabling customers to engage in mobile money transactions, while educating them on how to oversee simple service challenges
Mobilized new merchants for service training which equipped them with adequate knowledge of service subscription and use for mobile money transactions, significantly reducing the number of customer complaints about mobile money transactions
Independently prepared weekly progress reports on work done, assessing the challenges and success stories to enhance learning and future market decision-making.
Education
Certificate - Data Analytics
ALX Ghana
Abelemkpe, Ghana
2023
Master of Philosophy - Food Science
University of Ghana
Legon, Ghana
2022
Bachelor of Science - Family And Consumer Sciences (Food)
University of Ghana
Legon, Ghana
2019
West Africa Senior Secondary School Certificate Examination - General Science
Okuapemman School
Akropong-Akuapem, Ghana
2015
Skills
Food research and analysis
Product development
Food safety management
Project Management
Research and Data Analytics
Production management
Customer relations management
Quality control management
Project Planning
Analytical Thinking
Cultural Awareness
Project Coordination
Team Leadership
Technical Support & Writing
Presentation Creation and Delivery
Program Management
Technical Skills And Competence
Microsoft Office, Minitab, SPSS, Excellent communication, Effective marketing, Conflict resolution, Effective time management, Focused and detail-oriented, Good analytical skills
Accomplishments
Conference Presenter
- Presented on "Physico-chemical and Functional Characterization of Taro Flour and Starch for Food Applications" at the 2nd ACAFP Food Safety Conference for Africa, [12-14 December 2023].
-Explored the role of taro flour and starch in enhancing food safety, security, and nutrition across the continent.
- Engaged with industry professionals, contributing insights on integrating taro products into African diets for improved food security and nutrition.
- Also delivered a presentation on scientific advancements at the CBAS 2023 Day of Scientific Renaissance of Africa, University of Ghana.
- Explored cutting-edge scientific advancements in the physico-chemical and functional characterization of taro flour and starch.
- Tailored the presentation to highlight the significance of these advancements in the context of broader scientific progress and innovation.
Head of Dinner Committee, Apostolic Students' and Associates (APOSA), University of Ghana, Legon, 2019
Peer Counsellor, APOSA, University of Ghana, Legon, 2017-2019
Class Representative, University of Ghana, Legon, 2015-2019
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Exam Proctor
British Council, Accra
11.2022 - Current
Researcher (Freelancer)
Department of Nutrition and Food Science, UG
09.2022 - Current
Teaching/Research Assistant (National Service)
University of Ghana, Legon
09.2019 - 09.2020
Production Assistant (Intern)
Fidele Couture, Ghana
06.2018 - 08.2018
Customer Service Intern
MTN, Ghana
05.2017 - 07.2017
Certificate - Data Analytics
ALX Ghana
Master of Philosophy - Food Science
University of Ghana
Bachelor of Science - Family And Consumer Sciences (Food)
University of Ghana
West Africa Senior Secondary School Certificate Examination - General Science
Sales and Student Customer Service Executive at British Council - English OnlineSales and Student Customer Service Executive at British Council - English Online