LINO NORBERT
P.O.Box 454, Nkawkaw
Summary
Proven Branch Manager with a track record of enhancing branch mobilization through innovative strategies at Afram Community Bank Ltd. Excelled in treasury management and staff leadership, demonstrating exceptional communication skills and proficiency in Microsoft Excel. Achieved significant improvements in branch performance by fostering teamwork and resilience under pressure.
Overview
10
10
years of professional experience
Work History
Back Office Support Staff
GCB Bank PLC
Aflao
06.2024 - Current
- I aided in the filling and verification of NHIS forms and cards.
- Preparation of petty cash vouchers.
- Preparation of payment vouchers.
- Processing transactions.
- Maintaining customer data accuracy.
Branch Operation Officer & Interim Branch Manager
Nsutaman Rural Bank Limited
Nsuta
11.2022 - 05.2024
- Treasury management.
- Supervise all activities within the branch.
- Preparation of the monthly report with the Branch Manager.
- Opening new accounts and updating existing ones.
- Processing of money transfers.
- Updating the stationary stock register.
- Handling and resolving customers' complaints.
- Ensure that branch staff are meeting their targets.
Branch Manager
Afram Community Bank Ltd
Agogo
08.2020 - 11.2022
- To maintain the relevant books of account, register, files and all subsidiary books
- To perform branch reconciliation on daily basis
- Preparation of branch reports
- Initiate new marketing strategies to increase branch mobilization
- Ensure staff are well equip with their job schedule
- Manage liquidity of the branch
Branch Manager
Afram Community Bank Ltd
Tease
12.2018 - 08.2020
- To maintain the relevant books of account, register, files and all subsidiary books
- To perform branch reconciliation on daily basis
- Preparation of branch reports
- Initiate new marketing strategies to increase branch mobilization
- Ensure staff are well equip with their job schedule
- Manage liquidity of the branch
Branch Operation Officer
Afram Community Bank Limited
Tease
08.2017 - 12.2018
- Treasury management
- Supervise all activities within the branch
- Preparation of monthly report with Branch Manager
- Opening of new accounts and updating existing ones
- Processing of money transfer
- Updating stationary stock register
- Handling and resolving customers complains
- Ensure branch staff is meeting their target
Customer Service Representative
GCB Bank Ltd
Kpando
09.2016 - 08.2017
- Balance Enquiry
- Requisition of ATM card and cheque books
- Opening of new account and updating the old account
- Clearing of cheques and Liquidation of payment orders
- Stocking of ATM cards and cheque books
Attachment
Kpando Municipal Assembly
Kpando
06.2015 - 08.2015
- I was assisting in the preparation of cash book
- Reconciling of bank statement with cash books
- Preparation of petty cash books
Education
Bachelor of Business Administration - Banking and Finance
KNUST
12.2022
Higher National Diploma - Banking and Finance
Ho Polytechnic
12.2016
West Africa Senior School Certificate Examination (WASSCE) - Business
Donkorkrom Agric Senior High School
Skills
- Microsoft Suite
- Banking software expert
- Ability to work for a long time, independently
- Ability to work under pressure with no or little supervision
- Communication skills
- Team player
- Interpersonal relationship expert
- Bank deposit reconciliation
- Proofreading documents
- Report development
- Payroll processing
- Budget tracking
- Contract preparation
- Staff management
- Quickbooks
- Business administration
- Issue resolution
Accomplishments
- Design new Know Your Customer (KYC) booklet for the Bank.
- Design a form for both Money gram transfer, Unity Link and Western Union for the bank.
- Create a system to enable us to identify the loop holes of our income.
- Being adjudged the best branch in 2019 out of six branches.
References
- Mr. Maxwell Budu, Senior Lecturer Ho Technical University, Ho. 0245009615.
- Mr. Moses Appiah, Supervisor Afram Community BankPLC, 0243470160, P.O.Box 33, Tease.
- Ms. Eyram Afi Afedo. GCB BankPLC,Aflao, Operations Manager, 0208469630. P.O.Box AF 12.
- Mr. Emeka Adoboe Kwame, Operations, 0243404256, Ho Main,
Timeline
Back Office Support Staff
GCB Bank PLC
06.2024 - Current
Branch Operation Officer & Interim Branch Manager
Nsutaman Rural Bank Limited
11.2022 - 05.2024
Branch Manager
Afram Community Bank Ltd
08.2020 - 11.2022
Branch Manager
Afram Community Bank Ltd
12.2018 - 08.2020
Branch Operation Officer
Afram Community Bank Limited
08.2017 - 12.2018
Customer Service Representative
GCB Bank Ltd
09.2016 - 08.2017
Attachment
Kpando Municipal Assembly
06.2015 - 08.2015
Bachelor of Business Administration - Banking and Finance
KNUST
Higher National Diploma - Banking and Finance
Ho Polytechnic
West Africa Senior School Certificate Examination (WASSCE) - Business
Donkorkrom Agric Senior High School
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