Lewis Ashitey
Accra
Summary
Proven Delivery Rider with a track record of enhancing customer satisfaction and optimizing delivery routes, notably with Manny's Kitchen and manuels electricals. Demonstrates exceptional professionalism and communication, ensuring timely and secure deliveries. Skilled in GPS navigation and safety awareness, consistently maintaining punctuality and reliability. Achieved a significant increase in positive customer feedback through dedicated service and efficiency.Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Overview
4
4
years of professional experience
Work History
Delivery Rider
Manny's Kitchen
Accra
11.2023 - Current
- Handled cash transactions accurately while collecting payments upon delivery completion.
- Reduced delivery times by effectively planning and optimizing routes based on traffic conditions and distance.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
- Increased positive feedback from customers by providing exceptional service during pickups and dropoffs.
- Adapted quickly to changes in delivery schedules or routes due to unforeseen circumstances, minimizing delays.
Delivery Driver
Manuels Electrical
Accra
08.2020 - 09.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Deliver and pick up messages, parcels, and other items by hand
- Operate and drive automobiles, vans and light trucks to pick up and deliver various items and products
- Professionalism in customer service
- Transport and handle dangerous goods
- Load and unload goods
- Use maps and other trip planning aids
- Record trip information such as vehicle mileage, fuel costs and any problems
- Provide customer service
- Perform pre-trip, en route and post-trip inspection and oversee all aspects of vehicle
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Education
High School Diploma -
Ebenezer Senior High School
Accra, Ghana06.2020
Skills
- Professionalism and Courtesy
- Traffic Rules Compliance
- Reliability and punctuality
- Safety Awareness Training
- Vehicle maintenance knowledge
- Strong Communication Skills
Timeline
Delivery Rider
Manny's Kitchen
11.2023 - Current
Delivery Driver
Manuels Electrical
08.2020 - 09.2023
High School Diploma -
Ebenezer Senior High School