Summary
Overview
Work History
Education
Skills
References
SERVICE
Timeline
Generic

LETTICE NAA SHIKA COPSON

Administrator
Kumasi

Summary


Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Overview

15
15
years of professional experience

Work History

Principal Administrative Assistant

Kwame Nkrumah University of Sci. and Technology-Kumasi
08.2022 - Current
  • The role of the Principal Administrative Assistant is the same as that of the Senior Administrative Assistant with a supervisory role.

Senior Administrative Assistant

Kwame Nkrumah University of Sci. and Technology-Kumasi
08.2016 - 07.2022

Duties and Responsibilities

  • Managed sensitive information with utmost discretion to maintain confidentiality at all times.
  • Coordinated office activities and public events.
  • Managed phone and email correspondence and handled incoming and outgoing mails
  • Sending and receiving correspondence
  • File maintenance and records keeping
  • Front desk responsibilities
  • Organising the Vice-Chancellor’s daily appointments
  • Organising and covering meetings
  • Purchasing office supplies and inventory control
  • Organising business travel, itineraries, and accommodation for managers
  • Setting up and coordinating meetings.

Administrative Assistant (National Service/Contrac

Kwame Nkrumah University of Sci. and Technology-Kumasi
09.2013 - 07.2016

Role played is similar to an Administrative Assistant

  • Maintained inventory of office supplies and placed orders.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Enhanced office environment, organizing spaces for better workflow and employee comfort.
  • Managed phone and email correspondence
  • File maintenance and records keeping
  • Front desk responsibilities

Secretary/Receptionist

Safe-Tech Driving School
05.2010 - 07.2010
  • Provided solution to enquiries from prospective students.
  • Prepared students’ schedules
  • Preparing accounts and taking records
  • Tutored students for final written exams for licensing

Education

MBA - Strategic Management and Consulting

Kwame Nkrumah University of Science and Technology Kumasi
01.2020

Diploma - Customer Service

Inst. of Commercial Management
06.2014

BA (Hons) - French

Kwame Nkrumah University of Science and Technology Kumasi
01.2013

Diploma - French

Université D’Abomey Calavi
06.2012

Skills

  • Effective communication skills
  • Experienced in ensuring data privacy
  • Proficient in Microsoft Office Suite
  • Strong analytical and organizational abilities
  • Customer service expertise
  • Analytical problem-solving

References

Margaret, Dzisi, Deputy Registrar, madzisi@yahoo.co.uk, +233 (0) 244 828 956, KNUST, Ghana, Mrs

SERVICE

In the course of my working years, I have served on the underlisted committees 

  • Member, KNUST Travel Services Desk (2017-Date)
  • Assistant Secretary, Visa Implementation Committee for 2023 Christof Hynes Moot Court-KNUST
  • Recorder, Implementation Oversight Committee for the KNUST/GTTI Collaboration (2019-2020)
  • Secretary, Sub-Committee to develop implementation costing/finances for the KNUST/GTTI collaboration (Oct. 2020)

Timeline

Principal Administrative Assistant

Kwame Nkrumah University of Sci. and Technology-Kumasi
08.2022 - Current

Senior Administrative Assistant

Kwame Nkrumah University of Sci. and Technology-Kumasi
08.2016 - 07.2022

Administrative Assistant (National Service/Contrac

Kwame Nkrumah University of Sci. and Technology-Kumasi
09.2013 - 07.2016

Secretary/Receptionist

Safe-Tech Driving School
05.2010 - 07.2010

Diploma - Customer Service

Inst. of Commercial Management

BA (Hons) - French

Kwame Nkrumah University of Science and Technology Kumasi

Diploma - French

Université D’Abomey Calavi

MBA - Strategic Management and Consulting

Kwame Nkrumah University of Science and Technology Kumasi
LETTICE NAA SHIKA COPSONAdministrator