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Associate Principal Engineer

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Dynamic Cloud and Infrastructure Engineer with over three years of experience providing 24/7 L1-L3 support for Azure and hybrid environments. Expertise in server patching, deployments, certificate lifecycle management, incident response, and backup/storage systems ensures seamless operations and reliability. Proven track record in ServiceNow operations and SLA-driven support, complemented by strong proficiency in automation through PowerShell and Excel VBA. Committed to enhancing system performance and driving efficiency through innovative solutions.

Highly disciplined U.S. Marine Corps veteran with proven experience in armed security operations, quick reaction force (QRF) response, force protection, and emergency management in high-threat environments. Extensive background in weapons proficiency, close-quarters operations, access control, and threat mitigation, including deployment to the Middle East in support of security and crisis response missions. Demonstrated professionalism, situational awareness, and strict adherence to procedures.

Detail-oriented IT professional with experience in 24/7 infrastructure monitoring using Site24x7, internal IT asset management, and software license management in enterprise environments. Possesses strong foundational knowledge of Linux operating systems and IT operations. Skilled in alert monitoring, incident handling, asset lifecycle tracking, license compliance support, and operational documentation to ensure system availability, governance, and efficiency.

Dynamic Data Center Technician with proven expertise at Citi Bank in deploying and maintaining server infrastructure. Skilled in component-level troubleshooting and incident response, ensuring data security and operational efficiency. Adept at collaborating cross-functionally and thriving in fast-paced environments, delivering reliable solutions and enhancing system performance.

Leonard Larbi Amoah

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Assistant Chief Supervising Technician Engineer

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Accra Technical University -

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Assistant Chief Supervising Technician Engineer

Masters Degree (MA) -

Bachelor’s Degree -

Accra Technical University -

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