Leonard Kondo
Accra
Summary
Adept Clearing Agent with a proven track record at Alhaji Blackie Bello ent.
enhancing customer satisfaction through exceptional service and effective problem-solving. Mastered tariff classifications, significantly improving customs processing accuracy. Skilled in delegation and leveraging both hand and power tools, I excel in roles requiring both technical knowledge and leadership abilities.
Overview
18
18
years of professional experience
Work History
Clearing Agent
Humble Trust Logistics Co. Ltd
02.2020 - Current
- Provided exceptional customer service through clear communication, professional demeanor, and effective problem-solving skills.
- Enhanced customer satisfaction by providing timely and accurate shipment updates and tracking information.
- Coordinated post-entry activities on customer's behalf.
- Leveraged extensive knowledge of tariff classifications to accurately assign correct codes to imported goods for customs processing purposes.
Operations Manager
Alhaji Blackie Bello Clearing and Forwarding Enterprise
12.2006 - 02.2019
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Education
General Arts
Accra Academy Senior School
Accra Ghana12.1996
Skills
- Talent acquisition
- Employee retention
- Delegation
- Influencing skills
- Hand and power tools
Timeline
Clearing Agent
Humble Trust Logistics Co. Ltd
02.2020 - Current
Operations Manager
Alhaji Blackie Bello Clearing and Forwarding Enterprise
12.2006 - 02.2019
General Arts
Accra Academy Senior School
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