Summary
Overview
Work History
Education
Skills
Timeline
References
Training
Generic

Leo Richard Sam

Accra

Summary

Experienced financial services professional with over 18 years in credit control, recovery, and debt management. Proven track record in restructuring departments and managing large loan portfolios. Skilled in driving profitability and improving service quality while ensuring compliance with regulatory standards. Seeking a senior leadership role to leverage strategic planning and team leadership skills to optimize financial operations am a self-starter and accomplished team-player.

Overview

34
34
years of professional experience

Work History

Consultant

Office of The Receiver
11.2019 - Current
  • Evaluated client needs and expectations, establishing clear goals on debt recovery and retirement for each engagement.
  • Liaised with loan customers, management, and recovery teams to better understand customer needs, recommend and implement appropriate solutions.
  • Collaborated with cross-functional teams to successfully deliver comprehensive loan retirement solutions for clients.
  • Managed client relationships through regular check-ins and updates on project progress.

Consultant, Credit Control & Recovery

Media General Ghana Ltd
04.2018
  • 1. Retrain the Debt Recovery Team on better debt recovery techniques
  • 2. Help the restructuring of the Credit Control Department
  • 3. Manage debt to avoid excessive aging

Cluster Business Manager

UT Bank
01.2014 - 02.2018
  • 1. Administration oversight of the four branches in the area designated Cluster 3 (Makola, Accra Central, Abossey Okai and Kaneshie Branches)
  • 2. Administration oversight of the three branches in the area designated the Western Corridor (Cape Coast, Takoradi and Tarkwa Branches)
  • January 2014 - February 2016
  • 3. Administration oversight of the five branches in the area designated Cluster 4 (Nima, Kisseiman, Haatso, Madina and Koforidua Branches)
  • March 2016 to date
  • Responsible for Balance Sheet management of the branches under my purview
  • Responsible for driving profitability in those branches in the cluster
  • Responsible for managing, maintaining and improving Service Quality and Delivery in the cluster
  • Responsible for the minimization of Compliance and Audit anomalies for the Cluster
  • Responsible for managing the Bad Debt Recovery in the cluster

Branch & Credit Manager

UT Bank
06.2007 - 12.2013
  • Credit Manager (June 2007 - April 2009)
  • Managing the single largest loan portfolio in the company at the time
  • Branch Manager (May 2009 - December 2013)
  • Responsible for starting the Koforidua Branch
  • Responsible for the day-to-day running of the branch
  • Responsible for the growth of the business of the branch (Deposits, Assets and Profitability)
  • Administrative oversight of the branch
  • Responsible for managing, maintaining and improving Service Quality and Delivery for the branch
  • Responsible for the minimization of Compliance and Audit anomalies for the branch
  • Responsible for managing recoveries of the branch

Infrastructure Support Manager

UT Financial Services Ltd.
02.2000 - 05.2007
  • Responsible for the design, construction, implementation and management of the organization's network and hardware infrastructure
  • These duties included but were not limited to:
  • - Data server management
  • - Data integrity assurance and management
  • - Back-up and Data recovery
  • - Network uptime maintenance
  • - E-mail server configuration and maintenance
  • - Proxy server configuration and maintenance
  • - User access management

Systems Administrator

AmeriCom Page
03.1997 - 01.2000
  • Responsible for the design, construction, implementation and management of the organization's network and hardware infrastructure
  • These duties included but were not limited to:
  • - Data server management
  • - Data integrity assurance and management
  • - Back-up and Data recovery
  • - Network uptime maintenance
  • - E-mail server configuration and maintenance
  • - Proxy server configuration and maintenance
  • - User access management
  • - Management and Scheduling of Paging Operators
  • Miscellaneous responsibilities

Software Trainer

Business Information Technologies Ltd.
01.1994 - 02.1997
  • Training students in various Software applications including but not limited to:
  • - Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • - Microsoft Visio and Microsoft Access
  • - Training programmers in Common Business Oriented Language (COBOL)
  • - Additional duties assigned to me by the Managers from time to time

Office Assistant/Dispatch Clerk

Ministry of Education (EDSAC), National Service
09.1991 - 08.1992
  • Office Assistant - Secretary of Education's Office (Ministries, Accra)
  • Despatch Clerk Ministry of Education Warehouse (Industrial Area, Tema)

Education

MBA - Finance

Coventry University (GTUC)
09.2014

Bachelor of Science - Administration (Human Resource Management)

Central University College
06.2009

Diploma - Institute of Data Processing Management (IDPM Parts I & II)

WANG CSL Computer Training School
12.1993

General Certificate of Education - Advanced Level

St. Augustine's College, Cape Coast
06.1990

General Certificate of Education - Ordinary Level

St. Augustine's College, Cape Coast
06.1988

Skills

  • Proficient in computer applications
  • I own a valid drivers' license (Class D2) and have been accident free for over 30 years
  • Competent negotiation and team building skills
  • Risk Assessment (Credit)

Timeline

Consultant

Office of The Receiver
11.2019 - Current

Consultant, Credit Control & Recovery

Media General Ghana Ltd
04.2018

Cluster Business Manager

UT Bank
01.2014 - 02.2018

Branch & Credit Manager

UT Bank
06.2007 - 12.2013

Infrastructure Support Manager

UT Financial Services Ltd.
02.2000 - 05.2007

Systems Administrator

AmeriCom Page
03.1997 - 01.2000

Software Trainer

Business Information Technologies Ltd.
01.1994 - 02.1997

Office Assistant/Dispatch Clerk

Ministry of Education (EDSAC), National Service
09.1991 - 08.1992

Bachelor of Science - Administration (Human Resource Management)

Central University College

Diploma - Institute of Data Processing Management (IDPM Parts I & II)

WANG CSL Computer Training School

General Certificate of Education - Advanced Level

St. Augustine's College, Cape Coast

General Certificate of Education - Ordinary Level

St. Augustine's College, Cape Coast

MBA - Finance

Coventry University (GTUC)

References

Bertha, Ghartey, Mrs., bghartey@ghipss.com, 020-202 4400, 030-261 0780, Ghana Interbank Payment and Settlement System Ltd (GhIPSS), Head, HR & Administration

Training

  • Jan 2016 - Jan 2016
  • UT Bank
  • Service Quality Assurance
  • Customer Satisfaction and Care, Service Excellence, Grooming, Attitudes and Emotional Maturity
  • Apr 2015 - Oct 2015
  • Enablis Ghana (Business Launchpad)
  • Examiner and Judge
  • Marker and Examiner of Contestant Business Proposals
  • Member of finalists Judging Panel
  • Feb 2012 - Feb 2012
  • Corporate Governance School
  • Corporate Governance Principles, Current Trends and Issues
  • Jan 2010 - Jan 2010
  • Finance for Managers
  • Understanding and Interpreting Financial Statements
  • Balance Sheet Management

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Leo Richard Sam