Summary
Overview
Work History
Education
Skills
Reference
Timeline
OfficeManager
LENA KETTEY

LENA KETTEY

Ho,

Summary

With more than four years of experience, the professional secretary has managed day-to-day activities as a revenue collector and administrative support worker. Organized, fast to pick things up, and dedicated to producing excellent work. Flexible and adaptable employee offering top-notch customer support in fast-paced settings. Proficiency in providing outstanding customer service and administrative excellence, encompassing clerical assistance and public relations. Excels in database administration, data entry, scheduling, and calendar management. Dedicated and well-organized administrative assistant with experience delivering top-notch customer service in hectic settings. Demonstrating excellent decision-making abilities and a sharp eye for detail to manage several projects at once. A self-driven work ethic necessary for success in both solo and group settings. to look for and hold a full-time job that pushes oneself professionally and makes use of strong time management, interpersonal, and problem-solving abilities.

Overview

4
4
years of professional experience

Work History

Secretary

HO MUNICIPAL ASSEMBLY
11.2019 - Current
  • Discretely handled private information, keeping records private whether handling financial or personnel information.
  • Received calls with enthusiasm and answered a multi-line telephone system.
  • Kept track of invoices, memoranda, and daily reports.
  • Made appointment arrangements and gave clients follow-up calls.
  • Professional letters, memos, and emails that have been prepared with precision and promptness in mind.
  • Updated consumer contacts with information and entered data into the system to maintain records up to date.
  • Kept up with electronic file systems and organized paperwork.
  • Replied to emails and other correspondence in order to improve corporate procedures and communication.
  • Created and kept up-to-date files and records to ensure document compliance.
  • Supported coworkers as needed in a variety of duties or projects, which helped to foster a positive work environment.
  • Maintained open lines of contact with clients and staff to foster a positive perception of the company.
  • Updated databases and spreadsheets for tracking, evaluating, and reporting sales and performance information.
  • Composed letters between offices and informed clients about products and services.
  • Worked on unusual projects with cross-functional teams to meet deadlines and produce excellent results.

Education

STENOGRAPHER - Office Management

GOVERNMENT SECRETARY SCHOOL HO
Ho, Volta, Ghana
12.2018

Skills

  • Customer Service
  • Verbal and written communication
  • Office Administration
  • Organization
  • Keyboarding skills
  • File Management
  • Calendar Management
  • Confidentiality understanding
  • Multi-Line Phone Systems
  • Payroll Processing
  • Report Writing
  • Payroll Administration
  • Record preparation
  • Payment posting
  • Inter-office communications
  • Data Verification
  • EHR referral tracking
  • Fast Learner
  • Critical Thinking
  • Microsoft Office
  • Clear Communication
  • Customer and client relations
  • Administrative Support
  • Invoice Processing
  • Social media knowledge
  • Accounting skills
  • Expense Tracking
  • Mail Management

Reference

TANDOH EFUA EVELYN

REVENUE INSPECTOR,

HO MUNICIPAL ASSEMBLY

+233243715529

Timeline

Secretary

HO MUNICIPAL ASSEMBLY
11.2019 - Current

STENOGRAPHER - Office Management

GOVERNMENT SECRETARY SCHOOL HO

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