Summary
Overview
Work History
Education
Skills
Certification
Timeline
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LAWRINDA AGBENOWOSI TEIKO

Accra

Summary

Passionate and innovative artist seeking a challenging role in an arts space where I can leverage my artistic skills, passion for technology, and commitment to ethical practices to contribute to the advancement of the art and technology industry.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Artist

Freelance
11.2019 - Current

Exhibitions:

Solo Exhibition: "Art on the Beach" Ozzies Beach Palace, Labadi-Ghana, 2020

Group Exhibition: "Evolution of Science" Museum of Science and Technology, Accra-Ghana, 2019

Customer Care Representative

Africa Business Processing Outsourcing
11.2023 - 12.2023
  • Made cold calls to upsell products and services
  • Conducted appointment setting
  • Managed and updated customer database

Customer Care Representative

PalmPay
11.2022 - 04.2023
  • Recovered loans from customers
  • Cross-selling of services to clients
  • Handled and resolved customer complaints
  • Conducted follow ups
  • Upselling and cross-selling of products and services

Customer Service Representative

ISON Xperiences Ltd - Leading Global CX Management
05.2020 - 07.2021
  • Answered inbound calls
  • Assisted customers with queries
  • Handled and resolved customer complaints
  • Upselling and cross-selling of products and services

Administrative And Operations Officer

Nneka Youth Foundation
08.2017 - 07.2019
  • Managed calendar, scheduled events, and coordinated fundraising activities.
  • Maintained donor database, applied for grants, and compiled reports.
  • Coordinated campaigns and managed social media and website.
  • Planned personnel and logistics, handled phone inquiries, and managed inventory.
  • Provided administrative support for fundraising and operational activities.

Education

Bachelor of Arts - Philosophy And Political Science

University of Ghana
Legon, Ghana
05.2016

Skills

  • Visual Art Creation
  • Appointment Scheduling
  • Product Knowledge
  • Data Collection
  • Complaint resolution

Certification

  • Certificate in Arts and Heritage Management, Università Bocconi | Coursera - February 2024
  • Illustration, British Council Ghana/IBBY Ghana and Golden Baobab Workshop - August 2019

Timeline

Customer Care Representative

Africa Business Processing Outsourcing
11.2023 - 12.2023

Customer Care Representative

PalmPay
11.2022 - 04.2023

Customer Service Representative

ISON Xperiences Ltd - Leading Global CX Management
05.2020 - 07.2021

Artist

Freelance
11.2019 - Current

Administrative And Operations Officer

Nneka Youth Foundation
08.2017 - 07.2019

Bachelor of Arts - Philosophy And Political Science

University of Ghana
LAWRINDA AGBENOWOSI TEIKO