LAWRENCIA ESINU BESSAH
Accra
Summary
To contribute my skills and abilities to help your company grow and improve, leveraging my practical experience and strong work ethic.
I am a tolerant and knowledgeable person who is well-organized in managing and rendering good customer service, with interactive skills. You would love it if I worked for you. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
3
3
Other working field skills
4
4
Languages
Work History
Brand/Beauty Influencer
ECHO- HOUSE
Accra
03.2022 - Current
- Published blog posts about beauty tips and tricks alongside accompanying videos.
- Participated in campaigns that promote self-care practices among followers.
- Attended events such as beauty conventions or seminars to network with other influencers.
- Created content for beauty tutorials and reviews on YouTube, Instagram, and Snapchat.
- Organized photoshoots and collaborated with photographers to capture content.
- Created content for various campaigns that resonated with target audiences.
- Created content strategies that aligned with the brand's overall messaging and goals.
Administrative Assistant
National Petroleum Authority (NPA)
Accra
11.2024 - 03.2026
- Assisted during customer audits and inspections at organization’s premises.
- Prepared detailed reports summarizing findings from inspections and tests on products.
- Provided technical guidance to departments on quality assurance matters.
- Developed and implemented quality assurance standards across all processes.
- Investigated customer complaints regarding product quality, ensuring prompt corrective actions.
- Conducted internal laboratory tests on raw materials and finished products for suitability.
- Evaluated suppliers' performance against established criteria for regulatory compliance.
- Reviewed documentation to verify accuracy and completeness prior to release.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Assisted coworkers and staff members with special tasks on daily basis.
- Performed research to collect and record industry data.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Field Project Assistant
University of Ghana - College of Basic & Applied Science
Accra
02.2024 - 05.2024
- Contributed to water quality project under supervision of Dr. Juliet Ewool Quansah, focusing on environmental monitoring and analysis.
- Provided comprehensive administrative support, including scheduling meetings and coordinating travel.
- Participated in weekly status meetings with Project Manager to address ongoing tasks and issues.
- Conducted extensive research and data analysis to inform strategic planning and decision-making.
- Engaged customers effectively through strong interpersonal skills to foster positive relationships.
- Maintained databases with up-to-date information, ensuring accuracy and efficiency.
- Collaborated with diverse team members to achieve goals and resolve product-related issues.
- Executed daily responsibilities promptly and accurately, enhancing overall project efficiency.
Microbiology Lab Intern
University of Ghana (Allied Science)
Accra
07.2023 - 10.2023
- Conducted microbiological tests and research under Dr. Juliet Ewool Quansah in ABCs department.
- Operated computer-controlled instruments for precise laboratory testing.
- Evaluated test results for accuracy and completeness prior to supervisor submission.
- Performed data analysis calculations and reported findings to lab manager.
- Ensured compliance with health and safety regulations within lab environment.
- Participated in team meetings to discuss research progress and future strategies.
- Implemented quality assurance procedures during sample testing.
- Prepared reagents and solutions following strict safety guidelines.
Pathology Laboratory Intern
37 Military Hospital
Accra
10.2022 - 12.2022
- Assisted in diagnostic procedures under supervision of Lt. Col. Boafo.
- Executed laboratory tests, including blood work and urinalysis.
- Maintained a safe and organized laboratory environment.
- Reviewed laboratory results from blood and spinal fluid samples for accurate diagnosis.
- Operated laboratory equipment in compliance with safety protocols.
- Completed additional tasks related to laboratory operations as assigned by supervisors.
Personal Assistant to the Owner
Kaksfour Commodities Exchange
Kisseman
09.2021 - 06.2022
- Assisted CEO with daily operations and organizational tasks during internship.
- Maintained accurate records of all financial transactions conducted by owner.
- Developed and managed daily schedule for owner to optimize time management.
- Screened phone calls and emails to prioritize client and colleague requests.
- Performed general office duties, including photocopying and scanning documents.
- Organized filing systems and databases for efficient data storage.
- Handled confidential documents discreetly as required by owner.
- Coordinated travel arrangements, including flights, accommodations, and transportation.
Secretary/Office Clerk
El - Gindi Autos Company
Ashalley Botwe
06.2019 - 11.2019
- Provided comprehensive administrative support, managing client interactions and clerical tasks.
- Processed invoices for payment and tracked receipts from vendors and clients.
- Prepared memos, letters, reports, spreadsheets, and presentations using Microsoft Office applications.
- Executed data entry with precision, ensuring accuracy of all information recorded.
- Maintained confidentiality of sensitive documents throughout all processes.
- Inspected vehicles for damage and documented findings in a computer system.
- Scheduled customer appointments promptly to ensure timely vehicle servicing.
- Kept work area and reception room clean, safe, and organized.
Education
BSc. - Biological Science
University of Ghana (Legon)
Accra, Legon08.2024
SHS - General Sciences
Accra Senior High School
Ridge, Accra06.2019
Skills
- Strong communication and client-customer relationship skills
- Reliable
- Trustworthy
- Punctual
- Hardworking
- Strong multitasking abilities
- Financial management proficiency
- IT and lab work skills
- Strong multitasking abilities
- Financial management proficiency
- Laboratory testing
- Client meetings
- Data confidentiality
Accomplishments
- Assistant Girls Prefect (leadership role)
- Participant in the All National Robotics Program
- Member of the UG editorial board
- Athletic medal for Baton Race and Javelin
- Second runner up in Miss health Ghana
Hobbies and Interests
- Travelling
- Swimming
- Drawing/Painting
Languages
English
Native language
Websites
References
References available upon request.
Timeline
Administrative Assistant
National Petroleum Authority (NPA)
11.2024 - 03.2026
Field Project Assistant
University of Ghana - College of Basic & Applied Science
02.2024 - 05.2024
Microbiology Lab Intern
University of Ghana (Allied Science)
07.2023 - 10.2023
Pathology Laboratory Intern
37 Military Hospital
10.2022 - 12.2022
Brand/Beauty Influencer
ECHO- HOUSE
03.2022 - Current
Personal Assistant to the Owner
Kaksfour Commodities Exchange
09.2021 - 06.2022
Secretary/Office Clerk
El - Gindi Autos Company
06.2019 - 11.2019
BSc. - Biological Science
University of Ghana (Legon)
SHS - General Sciences
Accra Senior High School