LAWRENCIA YEBOAH AMANKWAH
GOSPORT
Summary
Experienced sales professional with a strong focus on customer satisfaction and a result-oriented approach. Demonstrates exceptional sales reporting capabilities and proficiency, consistently achieving targets. Committed to driving success through meticulous sales analysis and strategic planning.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
Work History
Sales representative
DUFRY GHANA
Accra, Greater Accra Region
07.2015 - 01.2025
- Maintained thorough records of all sales activities to ensure transparency.
- Managed over 100 customers per day .
- Fostered strong customer relationships through exceptional service.
- Collaborated with marketing department for effective promotional campaigns.
- Promoted up-sell opportunities during customer interactions, boosting overall revenue generation.
Sales representative
GHANDOUR COSMETICS
Accra, Greater Accra Region
03.2013 - 01.2025
- Accounted for all inventory and ordered new stock.
- Increased current product and service sales through knowledgeable customer advice.
- Built rapport with new and existing customers from diverse cultural backgrounds to maximize sales opportunities.
- Increased sales by 20% by resolving customer concerns promptly to maintain satisfaction.
Education
Diploma of Higher Education - INTERNATIONAL COMMUNICATION SKILLS
INSTITUTE OF COMMERCIAL MANAGEMENT
Accra, Greater Accra Region 08.2018 - 09.2019
Skills
- Sales reporting capabilities
- Sales reporting proficiency
- Target achievement
- Result-Oriented approach
- Customer satisfaction focus
Languages
English
Fluent
REFERENCES
Mandy Oteng
Shop Manager /Dufry Ghana
Mandy.Oteng@gh.dufry.com
+233558290299
Ines Gaaliche
Managing Director DufryGhana
Ines.gaaliche@avolta.net
+233257957731
Timeline
Diploma of Higher Education - INTERNATIONAL COMMUNICATION SKILLS
INSTITUTE OF COMMERCIAL MANAGEMENT
08.2018 - 09.2019
Sales representative
DUFRY GHANA
07.2015 - 01.2025
Sales representative
GHANDOUR COSMETICS
03.2013 - 01.2025
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