Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lawrencia Owusu

Accra,AA

Summary

Dedicated to raising profits through calculated risks and exceptional industry knowledge. Closes sales quickly with persuasive and energetic communication.

Overview

7
7
years of professional experience

Work History

FIXED INCOME & FOREIGN EXCHANGE SALES TRADER

FIDELITY BANK
10.2022 - Current
  • Maximized trading profits by analyzing market trends and implementing effective trading strategies.
  • Actively participated in industry conferences and seminars, staying updated on the latest trends in foreign exchange markets and expanding professional network connections.
  • Mentored interns, sharing knowledge on market analysis and best trading practices for their professional development.
  • Developed strong relationships with key clients, leading to increased business opportunities and revenue growth.
  • Monitored global economic events and political developments to stay ahead of potential impacts on currency markets.
  • Strengthened client retention rates by providing exceptional customer service during trade execution processes.
  • Maintained compliance with regulatory requirements, ensuring accuracy in all trade reporting processes.
  • Ensured smooth workflow within the team by effectively communicating with colleagues, sharing vital market insights and updates regularly.
  • Assisted in the preparation of quarterly and annual reports, providing insights on foreign exchange market performance and its impact on the firm''s financial results.
  • Provided expert advice to clients regarding foreign exchange transactions, helping them make informed decisions that aligned with their financial goals.
  • Increased efficiency of trade executions by utilizing advanced technological tools and platforms.
  • Collaborated with sales team to identify new clients and expand foreign exchange products offerings.
  • Reduced transaction costs for clients by negotiating favorable rates with liquidity providers.
  • Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Worked with clients to develop financial planning strategies and solutions through evaluation of finances.
  • Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.

TELESALES EXECUTIVE

FIDELITY BANK
07.2021 - 10.2022
  • Achieved high call volume daily without sacrificing quality or attention to detail during each interaction.
  • Managed a database of leads, ensuring timely follow-up calls and accurate recordkeeping.
  • Exceeded monthly sales targets consistently through persuasive selling and excellent communication skills.
  • Boosted sales revenue by implementing effective telesales strategies and techniques.
  • Developed strong relationships with clients for increased customer retention and repeat business.
  • Collaborated with team members to increase overall sales performance, sharing best practices and offering support where needed.
  • Delivered informative product presentations that showcased features and benefits, leading to higher conversion rates.
  • Mentored new hires as they joined the telesales team, providing guidance on company processes and sales strategies.
  • Participated in regular training sessions to stay up-to-date on product knowledge and enhance selling skills.
  • Provided exceptional customer service, resolving complaints promptly and professionally to maintain client satisfaction levels.
  • Played an active role in team meetings by contributing valuable insights from personal experience in the field.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.
  • Pitched products and services to potential customers, securing new deals and sales opportunities.
  • Implemented upselling techniques to increase revenue and move product.
  • Developed extensive knowledge of products and services to better assist customers.

PARALEGAL STUDENT ASSISTANT

ECOBANK GHANA
08.2018 - 09.2020
  • Managed communication with clients, ensuring prompt and professional responses to inquiries.
  • Assisted in the preparation of legal documents, contributing to successful case resolution.
  • Drafted correspondence and legal memoranda, facilitating clear communication between parties involved in cases.
  • Demonstrated exceptional attention to detail when reviewing legal documents, reducing errors and oversights that could impact case outcomes.
  • Contributed to a positive work environment by fostering open communication among team members and promoting teamwork.
  • Prepared comprehensive case summaries for attorney review before trial proceedings commenced.
  • Conducted thorough legal research, aiding attorneys in building strong cases.
  • Revised and finalized letters, briefs, and memos.
  • Researched statutes, decisions, legal articles, and codes.
  • Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.
  • Researched and analyzed legal issues and cases to provide accurate advice to clients.

RECOVERIES DEPARTMENT INTERN

MINKAH-PREMO & CO LAW FIRM
08.2018 - 09.2018
  • Maintained accurate records of all departmental files and documents, ensuring easy access to information when needed.
  • Improved internal communication with the creation of a weekly department newsletter, highlighting key updates and achievements.
  • Managed multiple tasks simultaneously while maintaining excellent attention to detail and accuracy in all deliverables.
  • Conducted thorough research to support department projects, enabling informed decision making.

LITIGATION INTERN

PAINTSIL, PAINTSTIL & CO
07.2017 - 08.2017
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Interacted with customers by phone, email, or in-person to provide information.

Education

MBA - Human Resources Management

UNIVERSITY OF GHANA BUSINESS SCHOOL
Legon, Ghana
08.2023

Bachelor of Arts - Law

CENTRAL UNIVERSITY
Near Dawhenya, Miotso
07.2019

Skills

  • Client management
  • Sales Strategies
  • Portfolio Management
  • Performance Tracking
  • Data Interpretation
  • Trading strategies
  • Negotiation trained
  • Financial Analysis
  • Customer Service
  • Critical Thinking
  • Team Collaboration
  • Team Leadership
  • Decision-Making
  • Relationship Building
  • Client Relations
  • Documentation
  • Know Your Customer
  • Price Negotiation
  • Market Trends
  • Statement Reconciliation

Timeline

FIXED INCOME & FOREIGN EXCHANGE SALES TRADER

FIDELITY BANK
10.2022 - Current

TELESALES EXECUTIVE

FIDELITY BANK
07.2021 - 10.2022

PARALEGAL STUDENT ASSISTANT

ECOBANK GHANA
08.2018 - 09.2020

RECOVERIES DEPARTMENT INTERN

MINKAH-PREMO & CO LAW FIRM
08.2018 - 09.2018

LITIGATION INTERN

PAINTSIL, PAINTSTIL & CO
07.2017 - 08.2017

MBA - Human Resources Management

UNIVERSITY OF GHANA BUSINESS SCHOOL

Bachelor of Arts - Law

CENTRAL UNIVERSITY

Similar Profiles

CREATE PROFILE
Lawrencia Owusu