Lawrencia Nketia

• Used equipment properly to avoid workplace hazards or injuries.
• Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
• Collaborated with team members to meet daily production quotas, promoting a positive work environment.
• Carefully packaged finished products and prepared for shipment.
• Unloaded and loaded items from conveyors, machines, and conveyances.
• Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
• Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
• Conducted regular inspections of facilities to ensure consistent cleanliness levels, addressing any issues promptly.
• Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
• Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
• Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
• Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
• Trained and mentored all new personnel to maximize quality of service and performance.

• Supported the General Manager in decision-making by providing accurate data, research, and reports.
• Maintained a well-organized filing system for easy document retrieval and improved office workflow.
• Handled confidential information with discretion, protecting sensitive company data from unauthorized access.
• Drafted professional documents such as memos, letters, and reports on behalf of the General Manager with keen attention to detail.
• Contributed to effective team management by maintaining open lines of communication with staff members across departments.
• Collaborated effectively with other department secretaries to share best practices regarding administrative support strategies.
• Assisted in the preparation of presentations, ensuring high-quality visuals and clear communication of key points.
• Answered high volume of phone calls and email inquiries.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Handled confidential information in professional manner.
• Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.

* Greet and welcome Guest.

* Checking embarkation date if correspondence with the ones on their Tickets.

* Directing Guest to their reserved cruises.

* Answering questions from Guest.

* Forwarding phone calls and emergency reports to supervisors.

* Ensuring safety and implementation around transit area.

* Maintain a positive approach.

• Assisted in maintaining a clean, organized retail environment for optimal shopping experience.
• Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Maintained records related to sales, returns, and inventory availability.
• Helped customers locate products and checked store system for merchandise at other sites.
• Conducted regular price checks to ensure accurate pricing on store items.
• Collaborated with team members to achieve monthly sales targets.
• Assisted new team members with onboarding processes and provided guidance regarding company policies, procedures, products, services offered leading them towards successful employment experiences.