LAWRENCIA ADZIKA
HUMAN RESOURCE PERSONNEL
Accra
Summary
- Dynamic and results-driven professional with a knack for transforming business challenges into opportunities for growth.
- Extensive experience in human resource management, marketing, and administration.
- Excel at streamlining processes and enhancing customer satisfaction.
- Proficient in Microsoft Office Suite and Google Workspace.
- Talented in scheduling, project management, and drafting compelling business proposals.
- Innovative thinker with a passion for continuous learning and professional development.
- Bring a creative approach to problem-solving and a commitment to driving organizational success.
Overview
11
11
years of professional experience
Work History
Administrator & Human Resource Manager
Prospect Health Services
11.2020 - 01.2024
- Company Overview: Clinic & Pharmacy LTD
- Organized and oversaw health services and daily activities of the clinic.
- Hired and managed the organization's workforce.
- Trained and evaluated human resources.
- Scheduled appointments and maintained an organized file system.
- Ensured adequate stock levels and timely orders.
- Clinic & Pharmacy LTD
Human Resource Manager
MOS-B Construction Limited
01.2018 - 03.2020
- Planned and coordinated workforce utilization.
- Advised managers on organizational policies, including equal employment opportunity and sexual harassment.
- Managed recruitment, interviews, selection, and hiring processes.
- Handled staffing issues, mediating disputes, and directing disciplinary procedures.
Marketing Executive (National Service Personnel)
Youth Engineering Centre
09.2015 - 08.2016
- Managed the Centre's customer portfolio (approximately 300 vehicles).
- Developed marketing strategies through consumer-related research.
- Prepared and disbursed tailored proposals to various institutions.
- Onboarded new clients through after-service communication.
Customer Service Representative (Internship)
MOS-B Construction Limited
06.2013 - 08.2013
- Addressed client inquiries and requests.
- Managed internal and external correspondence.
- Prepared weekly and month-end report logs.
- Performed secretarial and clerical duties.
Education
Professional Development Certificate - undefined
ALX AICE
09.2024 - 11 2024
Professional Development Certificate - undefined
ALX Virtual Assistant Program
07.2024 - 9 2024
Bachelor of Arts Degree - Business Studies (Human Resource Management)
Wisconsin International University College
Accra 01.2017 - 12 2018
Higher National Diploma - Marketing
Accra Technical University, Business Department
Accra 08.2012 - 5 2015
West African Senior Secondary Certificate Examination - General Arts Option
Ada Senior High School
Ada 09.2009 - 5 2012
Skills
Proficiency in Google Workspace
Written and Oral Communication
Calendar Management
Scheduling
Creativity and Innovation
Multitasking
Microsoft Office Expertise
Drafting Business Proposals
Project Management
Attention to Detail
Problem-Solving
Business Effectiveness
Timeline
Professional Development Certificate - undefined
ALX AICE
09.2024 - 11 2024
Professional Development Certificate - undefined
ALX Virtual Assistant Program
07.2024 - 9 2024
Administrator & Human Resource Manager
Prospect Health Services
11.2020 - 01.2024
Human Resource Manager
MOS-B Construction Limited
01.2018 - 03.2020
Bachelor of Arts Degree - Business Studies (Human Resource Management)
Wisconsin International University College
01.2017 - 12 2018
Marketing Executive (National Service Personnel)
Youth Engineering Centre
09.2015 - 08.2016
Customer Service Representative (Internship)
MOS-B Construction Limited
06.2013 - 08.2013
Higher National Diploma - Marketing
Accra Technical University, Business Department
08.2012 - 5 2015
West African Senior Secondary Certificate Examination - General Arts Option
Ada Senior High School
09.2009 - 5 2012
Languages
English
Ga
Twi