Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

LAWRENCE MENSAH

ACCRA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Branch Manager

cheezzy pizza
Accra
04.2023 - Current
  • Oversaw daily operations and workflows.
  • Entered data accurately into databases.
  • Resolved technical issues with computers and printers.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Consulted customers to boost product sales and services.

IT Technician

Eastern Regional hospital
Koforidua
09.2021 - 02.2023
  • Established, repaired and optimized networks by installing wiring, cable devices.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Performed troubleshooting and repaired peripheral devices such as printers, and scanner

IT Technician (Internship)

Koforidua Technical University
Koforidua
01.2019 - 01.2020
  • Data Entry
  • On site and Remote Technical Support
  • Graphic Designing
  • Network Server management
  • Graphic Designing
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Performed troubleshooting and repaired peripheral devices such as printers, scanners .

Education

HND - Computer Networking

Koforidua Technical University
Koforidua
09-2021

W.A.S.S.C.E -

Awudome Senior High School
Tsito - Ghana
07-2014

Skills

  • Customer service
  • Branch operations management
  • Team supervision
  • Verbal/written communication
  • Staff training
  • Proficient in MS office
  • Technical support
  • Remote support
  • Network maintenance
  • Data entry
  • Network repairs and maintenance

Languages

English
First Language
French
Elementary (A2)
A2
Japanese
Beginner
A1

References

References available upon request.

Timeline

Branch Manager

cheezzy pizza
04.2023 - Current

IT Technician

Eastern Regional hospital
09.2021 - 02.2023

IT Technician (Internship)

Koforidua Technical University
01.2019 - 01.2020

HND - Computer Networking

Koforidua Technical University

W.A.S.S.C.E -

Awudome Senior High School

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