I am a Ghanaian from a family of 6 with a single mother, I am a high school graduate who is currently studying Computer Science and I am ready to do my best at any given role.
Overview
3
3
years of professional experience
Work History
Lounge Manager
Legacy Lounge
02.2022 - 09.2022
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Explained daily specials and beverage promotions to exceed daily sales goals.
Managed staff schedules and maintained adequate coverage for all shifts.
Followed strict recipes and drink measurements to minimize product used.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Established performance metrics to measure success in various areas of operation and made adjustments as needed for continuous improvement.
Teacher
Calvary Chapel Community Academy
09.2019 - 08.2021
Graded and evaluated student assignments, papers, and course work.
Planned and implemented integrated lessons to meet national standards.
Supported student physical, mental, and social development using classroom games and activities.
Created and developed lesson plans to meet students' academic needs.
Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
Prepared quizzes, tests and examinations to gauge how well students were learning.
Implemented reading and writing workshops to increase student literacy and support school reading programs.
Incorporated multiple types of teaching strategies into classroom.
Shifted between formal and informal methods of teaching to keep students engaged.
Helped students explore concepts with engaging, learning-focused activities.