Lawrence R. Arthur
Accra
Summary
Results-driven and visionary leader with over 10 years of experience in private and public sectors, delivering exceptional administrative and operational support in high-volume office environments.
My proven track record of driving success through strategic planning, effective management, and innovative solutions, with a strong ability to build cohesive teams, enhance operational efficiency, and achieve organizational objectives. With expertise in administration, marketing, communication, operations, monitoring and evaluation, and strategy development, I possess a unique blend of skills to drive growth, improve efficiency, and make a lasting impact.
As a self-motivated and detail-oriented professional, I thrive in fast-paced environments, leveraging my sound judgment and friendly demeanor to handle diverse daily tasks with minimal oversight, while maintaining a strong focus on adherence to procedures, mission, and goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Group Operations Manager
CEDECO ENGINEERING COMPANY LIMITED
09.2022 - 08.2023
- Developed and Implemented Operational Policies: I created and enforced policies and procedures to optimize operations, streamline processes, and enhance overall efficiency
- Managed Day-to-Day Operations: This involved overseeing various departments, supervising teams, and ensuring compliance with industry regulations and internal policies and ensuring clients expectations are effective and efficiently catered for
- Budgeting and Resource Allocation: I handled budgets, did forecasting, and resource allocation to meet strategic goals and ensure financial success
- Collaboration and Communication: I worked closely with cross-functional teams, vendors, and suppliers to align operations with organizational objectives and foster positive relationships both on the field and in the office
- Accomplished performance monitoring and improvement tasks: This includes analyzing data to identify areas for process improvement, monitoring employee performance, and implementing measures to enhance customer satisfaction and quality standards
Social Media Coordinator & Consultant
DOMINION TELEVISION NETWORK
03.2022 - 12.2022
- Managed the digital voice of the brand and areas of brand monitoring and reputation as well as content development
- Developed goals for social media performance, tracked progress against goals and provided analysis to improve future performance
- Collaborated with creative designers and copywriters to provide attractive and informative campaigns
- Established a relationship network of industry professionals and influencers on social media
- Perform other duties assigned by supervisor
Analyst & Administrator
THE WHITAKER GROUP
Accra
01.2020 - 12.2022
- Organized and maintained filing and document management systems by coordinating, archiving, and purging files
- Developed administrative processes to achieve organizational objectives and improve office efficiency
- Handled management of communication with executives by taking and making telephone calls, reviewing and prioritizing mail, and composing and typing correspondence
- Managed household inventory and maintenance schedules
- Attended business meetings, logged minutes, and assisted with presentations
- Organized personal and professional calendars to streamline office communications, scheduling, and initiatives
- Made company travel arrangements by booking hotels, flights, and reservations
- Worked closely with the Senior Director of International Projects and operations as a key member of the WTG Operation Team
- Collected, organized, and input information into a digital database.
- Troubleshot and resolved problems with programs and systems
- Performed quality assurance to assess data and validate results
- Performed an in-depth analysis to help solve diverse problems with program implementation and operations.
- Assessed company operations for compliance with safety standards.
Public Relations Officer - National Service
NATIONAL HEALTH INSURANCE AUTHORITY
Accra
08.2017 - 08.2018
- Educated the public and clients on the operations of NHIS every morning and as and when new clients came around to seek our services
- Maintained law and order amongst clients who had challenges amongst themselves and further explained and clarified clients' misunderstandings
- Led various Teams formed by the Office to fieldwork and submitted vivid reports on our operations
- Engaged office drivers with office vehicles for public announcements of the office's outreach programs and operations
- Undertook data entry and quality control on monitoring and evaluation activities.
- Recommended and developed guidelines, procedures, processes, and performance indicators for Monitoring and Evaluation activities of beneficiaries within the district
- Researched and reacted expeditiously to internal and external communications needs
- Analyzed media commentary to check for consistent and appropriate use of the company name and brand.
- Oversaw strategic event planning, executive presentation materials, and visual presentations
Area Sales Manager
KINGDOM PREMIUM FRUITS
Accra
10.2016 - 04.2017
- Measured key performance indicators, tracking weekly and quarterly volume and revenue figures to meet targets
- Forecaster product sales and achieved quarterly and annual sales objectives
- Established productive and professional relationships with key personnel in assigned customer accounts.
- Monitored sales team performance, and provided effective training to help each team member reach targets.
- Identified prospects to foster growth for new business partnerships to build pipelines
- Examined staff work to maintain conformance with company regulations
- Implemented creative sales and marketing strategies to assist the sales team with reaching targets
- Analyzed sales statistics to formulate policy and drive KPI benchmarks.
- Developed and implemented strategic sales plans to accommodate corporate goals.
District Director of Monitoring & Evaluation
GHANA YOUTH EMPLOYMENT AND ENTREPRENEURIAL DEVELOPMENT AGENCY
Big Ada
11.2012 - 04.2016
- Checked on the attendance and conduct off beneficiaries at post
- Submission of attendance analysis sheet by the 15th of every month to facilitate the payment of beneficiaries' allowances
- Collation of beneficiaries' quarterly appraisal sheet form
- Reported on beneficiaries' grievances for redress
- Compiled a detailed database of beneficiaries within my work zone
- Collected and collated data on Monitoring and Evaluation activities of the district
- Undertook data entry and quality control on Monitoring and Evaluation activities
- Recommended and developed guidelines, procedures, processes, and performance indicators for Monitoring and Evaluation activities of beneficiaries within the district
- Conducted meetings with local government officials, community leaders, and stakeholders to build relationships and promote programs.
Administrator
KING EDWARD PREP SCHOOL
01.2008 - 12.2009
- Kept records of the day-to-day administrative activities of the school
- Handled very confidential and delicate files of the school and various dealings with neighboring schools
- Represented the school in various Ghana National Association of Private Schools meetings
- Wrote and read minutes during P.T.A., staff, and general meetings
- Sometimes sat in for the headmaster who usually chaired all meetings in his absence
- Assisted in the teaching of Mathematics, Social Studies, and Citizenship Education in the absence of their respective teachers
- Fostered positive school culture and promoted safety and equity for the pupils
- Supervised administrative staff, delegating tasks and managing workload distribution.
- Prepared presentations using Microsoft Office Suite applications.
Education
Executive Certificate - Business Administration
ACCRA BUSINESS SCHOOL
01.2021
Certificate - Executive Assistant
ALISON - EMPOWER
01.2021
Certificate - Financial Crime Practices Art [FCPA]
CERTIFIED FINANCIER CRIME SPECIALISTS [CFCS]
01.2020
Certificate - Marketing Communications, Visual Communications, Writing a Press Release
LINKEDIN LEARNING
01.2019
BSc - Business Administration, Marketing
KINGS UNIVERSITY COLLEGE
Accra, Ghana07-2017
Diploma - Information Technology Studies [Networking Plus]
SOUL FOOD IT
08-2012
Diploma - Business Administration, Marketing
APACK PROFESSIONAL INSTITUTE
Accra, Ghana01-2011
WASSCE - General Arts
ADA SENIOR SECONDARY SCHOOL
01.2008
Skills
- Team leadership
- Stakeholder management
- Operational excellence
- Organizational development
- Cross-functional coordination
- Crisis management
- Customer relations
- Excellent communication
- Problem solving
- Strategy Planning
- Brand Management
- Attention to detail
Certification
- Executive Certificate in Business Administration, Accra Business School, 01/01/21
- Certificate in Executive Assistant, Alison - Empower, 01/01/21
- Certificate on Corona Virus, LinkedIn Learning, 01/01/20
- Certificate of Completion Financial Crime Practices Art, Certified Financier Crime Specialists [CFCS], 01/01/20
- Certificate in Marketing Communications, LinkedIn Learning, 01/01/19
- Certificate Visual Communications, The Marketers Secret Weapon, LinkedIn Learning, 01/01/19
- Certificate in Writing a Press Release, LinkedIn Learning, 01/01/19
Personal Information
Gender: Male
Languages
- English
- Twi
- Ga
- Fante
- Dangbe
- Ewe
References
- Apostle Ebenezer Hagan, Youth Director, Church of Pentecost, +233(0)243971197, Accra, Ghana
- Dr. Johnson Asiama, Governor, Bank of Ghana, Accra
- Rosa Whitaker Duncan-William, President and CEO, The Whitaker Group, rosa@thewhitakergroup.us
Hobbies and Interests
- The Gospel
- UN SDGs
- Foreign Policy
- Humanitarian Works
Professional Statement
Dedicated and visionary leader with over a decade of experience driving growth, innovation, and excellence in private and public sectors. Adept at leveraging expertise in administration, marketing, communication, operations, and strategy development to foster collaborative environments, drive results-oriented solutions, and promote organizational success. Committed to delivering exceptional value, exceeding expectations, and making a lasting impact in all endeavors.
Languages
Dangme
First Language
English
Advanced (C1)
C1
Ga
Advanced (C1)
C1
Fante
Intermediate (B1)
B1
Twi
Upper Intermediate (B2)
B2
Timeline
Group Operations Manager
CEDECO ENGINEERING COMPANY LIMITED
09.2022 - 08.2023
Social Media Coordinator & Consultant
DOMINION TELEVISION NETWORK
03.2022 - 12.2022
Analyst & Administrator
THE WHITAKER GROUP
01.2020 - 12.2022
Public Relations Officer - National Service
NATIONAL HEALTH INSURANCE AUTHORITY
08.2017 - 08.2018
Area Sales Manager
KINGDOM PREMIUM FRUITS
10.2016 - 04.2017
District Director of Monitoring & Evaluation
GHANA YOUTH EMPLOYMENT AND ENTREPRENEURIAL DEVELOPMENT AGENCY
11.2012 - 04.2016
Administrator
KING EDWARD PREP SCHOOL
01.2008 - 12.2009
- Executive Certificate in Business Administration, Accra Business School, 01/01/21
- Certificate in Executive Assistant, Alison - Empower, 01/01/21
- Certificate on Corona Virus, LinkedIn Learning, 01/01/20
- Certificate of Completion Financial Crime Practices Art, Certified Financier Crime Specialists [CFCS], 01/01/20
- Certificate in Marketing Communications, LinkedIn Learning, 01/01/19
- Certificate Visual Communications, The Marketers Secret Weapon, LinkedIn Learning, 01/01/19
- Certificate in Writing a Press Release, LinkedIn Learning, 01/01/19
Executive Certificate - Business Administration
ACCRA BUSINESS SCHOOL
Certificate - Executive Assistant
ALISON - EMPOWER
Certificate - Financial Crime Practices Art [FCPA]
CERTIFIED FINANCIER CRIME SPECIALISTS [CFCS]
Certificate - Marketing Communications, Visual Communications, Writing a Press Release
LINKEDIN LEARNING
BSc - Business Administration, Marketing
KINGS UNIVERSITY COLLEGE
Diploma - Information Technology Studies [Networking Plus]
SOUL FOOD IT
Diploma - Business Administration, Marketing
APACK PROFESSIONAL INSTITUTE
WASSCE - General Arts
ADA SENIOR SECONDARY SCHOOL
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