Basketball
Lawrence Lamptey
Data Analyst
Accra
Summary
Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
6
6
Languages
Work History
Logistics Specialist
Sunda Ghana Ltd.
Accra
03.2019 - 12.2023
- Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.
- Researched issues and assessed inefficiencies within supply chain using SAP to devise solutions and improve performance.
- Used in-house tracking system to schedule shipments of goods to customer warehouses.
- Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Built long-term relationships due to prompt and courteous service.
- Prepared timely rate estimates and strategic bid packages.
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Streamlined office operations using automation, oversaw client communications, managed record tracking and data communication activities.
- Detected and resolved multifaceted issues related to business direction and operations.
- Issued timely and accurate responses to both internal and external inquiries.
- Reviewed pricing structures and conducted negotiations to obtain favorable rates and conditions.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
Statistical Assistant
Ghana Grid Company Ltd.
Tema
09.2017 - 09.2018
- Manipulated, transformed and analyzed data by reviewing computer reports, printouts and performance indicators.
- Compiled statistics from source materials such as production or sales records, quality-control or test records for further analysis.
- Compiled statistical tables from readily identifiable sources, preparing in prescribed format
- Checked survey responses for errors and set aside unusable response forms.
- Prepared statistical analysis plans and provided statistical interpretation for graphs, tables and charts.
- Cultivated interpersonal skills by building positive relationships with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Gained strong leadership skills by managing projects from start to finish.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Customer Service Intern
Barclays Bank Ghana Ltd.
Accra
06.2016 - 08.2016
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Investigated and resolved accounting, service and delivery concerns.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Implemented and developed customer service training processes.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
Education
Bachelor of Arts - Economics
Kwame Nkrumah University of Science And Technology
Kumasi, Ghana 09.2013 - 11.2017
High School Diploma -
Apam Senior High School
Apam, Ghana 06.2009 - 09.2013
Skills
Search Engine Optimization
Data analysis
Business needs analysis
Data validation
Data formatting
Activity diagrams
Data interpretation
Analyzing trends
MS Office
Fluent in English
Problem-Solving
Critical Thinking
Dependable and Responsible
Interests
Swimming
Timeline
Logistics Specialist
Sunda Ghana Ltd.
03.2019 - 12.2023
Statistical Assistant
Ghana Grid Company Ltd.
09.2017 - 09.2018
Customer Service Intern
Barclays Bank Ghana Ltd.
06.2016 - 08.2016
Bachelor of Arts - Economics
Kwame Nkrumah University of Science And Technology
09.2013 - 11.2017
High School Diploma -
Apam Senior High School
06.2009 - 09.2013