Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
CustomerServiceRepresentative
Lavia Nyarkoah

Lavia Nyarkoah

Accra

Summary

Dynamic Inventory Analyst with a proven track record at Scentitlondon, enhancing warehouse efficiency and inventory accuracy. Excelled in SAP and Microsoft Excel, demonstrating continuous improvement and clear communication. Skilled in fostering cross-functional team collaboration and reducing excess inventory, significantly contributing to seamless operations and customer satisfaction.

Overview

13
13
years of professional experience

Work History

Inventory Analyst

Scentitlondon
08.2022 - 07.2024
  • Ensured timely replenishment of stock, closely monitoring lead times and coordinating with suppliers for on-time deliveries.
  • Collaborated with cross-functional teams to ensure seamless coordination of inventory movement across departments.
  • Assisted in reducing excess inventory by identifying slow-moving items and implementing targeted sales strategies.
  • Improved inventory accuracy by conducting regular audits and implementing effective tracking systems.
  • Contributed to increased warehouse efficiency by optimizing storage layouts and introducing space-saving measures.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.

Medicine Counter Assistant

Phersons Health Care
01.2022 - 07.2022
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.

Caterer

Lavy's Catering Services
07.2019 - 03.2021
  • Provided friendly, courteous service to create memorable moments for guests.
  • Enhanced client satisfaction by providing personalized catering services tailored to individual preferences and dietary requirements.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Communicated with event coordinators and facility management to obtain appropriate catering accommodations.

Cashier

Good Is Good Micro Finance
04.2014 - 09.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Teacher

St.Anothy Preparatory School
06.2011 - 03.2013
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.

Education

Certificate - Pharmacy Assistant

Phersons Health Care College
Accra, Ghana

WASSCE - Business

Ghana Senior High School
Koforidua ,Ghana

Certificate - Accounting And Business Management

Central Banking College
Accra, Ghana

Skills

  • SAP Experience
  • Microsoft Excel
  • Demand forecasting
  • Supply and demand requirements
  • Continuous Improvement
  • Warehouse Management
  • Clear Communication

Languages

English
Advanced (C1)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Inventory Analyst

Scentitlondon
08.2022 - 07.2024

Medicine Counter Assistant

Phersons Health Care
01.2022 - 07.2022

Caterer

Lavy's Catering Services
07.2019 - 03.2021

Cashier

Good Is Good Micro Finance
04.2014 - 09.2018

Teacher

St.Anothy Preparatory School
06.2011 - 03.2013

Certificate - Pharmacy Assistant

Phersons Health Care College

WASSCE - Business

Ghana Senior High School

Certificate - Accounting And Business Management

Central Banking College

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Lavia Nyarkoah