LAUD NYAMADOR

• Manage end-to-end supply chain process

related to customer order.

• Collaborate with internal and external

partners to ensure timely and accurate

delivery of products to customer.

• Enhance customer satisfaction by

optimizing supply chain operations.

• Receive and process customer orders

from start to finish (order to cash

process) for all customers (both import

and export) creating a synergistic order

management and delivery process.

• Address order-related inquiries, manage

inventory levels, flow, and stock

recovery.

• Quickly resolve issues to ensure on-time,

accurate and cost-effective customer

delivery.

• Monitor key performance indicator (KPIs)

related to order fulfillment and customer

satisfaction.

• Manage day-to-day operations including

response to all emergency and nonemergency calls to meet customer

satisfaction.