LATIFATU TEE ISSAH
Accra
Summary
A dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
Work History
Consultant
FAAB Systems
Accra
02.2024 - Current
- Assisted with operational processes, organizational changes, and other improvement areas.
- Identified needs of customers promptly and efficiently.
- Tracked project schedules and encourage teams to complete tasks on time while staying on budget.
- Maintained positive working relationship with fellow staff and management.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
National Service Person
SSNIT
Accra
11.2022 - 12.2023
- Ensured timely delivery of services by tracking registration from start to finish.
- Conducted regular follow-up calls with members after resolving their issues.
- Answered members inquiries and provided accurate information regarding services.
- Maintained detailed records of member interactions, transactions and comments for future reference.
- Engaged in conversation with members to understand needs, resolve issues and answer service questions.
Education
Bachelor of Arts - Human Resources Management And Sociology
University of Ghana, Legon
Accra, Ghana09-2022
High School Diploma -
Archbishop Porter Girl's Secondary School
Takoradi, Ghana06-2018
Skills
- Performance Tracking
- Staff Management
- Operations Analysis
- User Support
- MS Office
- Client Requirements Assessment
Languages
English
First Language
Hausa
Intermediate (B1)
B1
Talensi
Elementary (A2)
A2
Twi
Elementary (A2)
A2
Spanish
Beginner
A1
Accomplishments
- A 75% scholarship from Galaxy International School
- Recognized for being the most hard worker in Lady Teresa's house in
Timeline
Consultant
FAAB Systems
02.2024 - Current
National Service Person
SSNIT
11.2022 - 12.2023
Bachelor of Arts - Human Resources Management And Sociology
University of Ghana, Legon
High School Diploma -
Archbishop Porter Girl's Secondary School
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