LATIFAH NURUDEEN
Accra
Summary
Motivated and adaptable professional with a strong work ethic and exceptional interpersonal skills. Energetic individual who is a fast learner and versatile, capable of fitting into any role, even outside my area of expertise. Results-focused mindset and proactive approach for effectively planning day-to-day operations and resolving service issues. Take pride in being responsible and passionate about delivering outstanding quality service. Always seeking new challenges to further develop skills and contribute to organizational success.
Overview
5
5
years of professional experience
Work History
National Service Person
National Petroleum Authority
11.2021 - 11.2022
- Provided administrative support for departmental heads and staff of the department.
- Effectively handled office correspondences (written, emails, letters) including receiving, recording, dispatching to the intended recipients and filing all letters that came to the department and provided precise report on them.
- Assisted efficiently with the vetting and validation of Oil Marketing Companies (OMCs) and Liquefied Petroleum Gas Marketing Companies (LPGMCs) monthly claims.
- Ensured that all Oil Marketing Companies (OMCs) and Liquefied Petroleum Gas Marketing Companies (LPGMCs) and their respective Debit and Credit Notes were concisely reviewed, verified, scanned and dispatched to the various companies monthly.
- Monitored and maintained office supplies and inventory.
- Thoroughly read and screened incoming and outgoing correspondences.
- Scheduled, organized and coordinated meetings, travel arrangements and made reports, memos and recorded minutes of meetings relating to all activities of the department successfully.
- Received clients' complainants and helped solved them efficiently.
- Directed clients’ complainants to the appropriate personnel for immediate reponse.
- Liaised with procurement on logistics and trekking issues.
- Accurately monitored and recorded Bulk Road Vehicles (BRVs) deliveries of petroleum products to retail outlets nationwide daily.
- Ensured the accurate documentation and report in compliance with the Authority's Administrative policies and procedures.
- Made preliminary assessment of the importance of materials and organized documents as well as prepared draft letters for the Heads of Department (HOD) and staff endorsement when required and took note as and when it becomes necessary.
- Efficiently made sure leave forms of all staffs in the department and handed over to the UPPF Coordinator a week before leave is due.
- Monitored departmental training calendar and prompted relevant staff two weeks before commencement of training programme.
- Liaised with respective Human Resource (HR) department on leave management, welfare, training and other HR issues.
Biotechnology Laboratory Training
Biotechnology laboratory KNUST
05.2019 - 07.2019
- Performed DNA and RNA extraction from various sources, such as plant tissues and bacteria cultures.
- Performed Polymerase Chain Reaction technique which rapidly made millions to billions of copies of a specific DNA sample·
- Used the Gel electrophoresis method to separate mixtures of DNA, RNA, or proteins according to molecular size and charge.
- Assisted in the design of experiments to analyze gene expression profiles with qPCR techniques.
- Prepared samples for mass spectrometry analysis, including protein purification steps and sample preparation protocols.
Vacation Training Programme
KNUST and University of Energy and Natural Resources (UENR)
04.2018 - 06.2018
- Maintained accurate records of customer interactions.
- Participated in weekly team meetings to discuss progress on projects.
- Analyzed customer feedback surveys to identify areas of improvement.
- Obtained Basic skills from the Economics and Extension Department, Animal Science department, Crop Science Department, Horticulture department and Meat and dairy department.
Education
Bachelor of Science - Agricultural Biotechnology
Kwame Nkrumah University of Science of Technology
Ghana05.2022
High School Diploma - Agricultural Science
Mfantsiman Girls' Senior High School
Ghana05.2017
Skills
- Excellent administrative skills
- Time management
- Outstanding customer service
- Problem-solving and analytic
- Good Communication skills (Verbal and written)
- Multitasking
- Self-motivated
- Safety Guidelines
- Teamwork and Collaboration
- Microsoft Office
Hobbies and Interests
- Reading
- Exploring
- Watching documentaries
- Music
Languages
English
Bilingual or Proficient (C2)
Timeline
National Service Person
National Petroleum Authority
11.2021 - 11.2022
Biotechnology Laboratory Training
Biotechnology laboratory KNUST
05.2019 - 07.2019
Vacation Training Programme
KNUST and University of Energy and Natural Resources (UENR)
04.2018 - 06.2018
Bachelor of Science - Agricultural Biotechnology
Kwame Nkrumah University of Science of Technology
High School Diploma - Agricultural Science
Mfantsiman Girls' Senior High School
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