Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Tracked production and quality control systems to proactively identify deficiencies.
Organized records of vehicles, schedules and completed orders.
Developed and maintained knowledgeable and productive team of employees.
Collaborated with manufacturing and supply chain management.
Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
Network Technician
Latex Foam Rubber Products Limited
07.2015 - 01.2019
Troubleshot hardware and software to determine and rectify network problems.
Ran cabling and installed data drops for new node installations.
Installed cabling, wireless routers and telephone systems for data communications networks.
Diagnosed and resolved hardware, software and network problems and replaced defective components.
Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
Supported users both local and by phone with problem resolution and education.
Purchasing Officer / GRA-Customs Clerk
Latex Foam Rubber Products Limited
02.2005 - 08.2019
Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
Reviewed order updates to identify best practices aligned with corporate goals.
Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
Managed vendor purchase order dispatch, delivery, and invoicing to set contractual guidelines and maintain budgetary regulations.
Standardized inventory quarterly reporting and analysis and instituted corrective action for close-outs and out-of-stock items to keep inventory records current.
Tracked inventory shipments and prepared spreadsheets detailing item information.
Determined harmonized tariff classifications by referencing tariff schedules outlined by national and international government officials.
Tracked and monitored incoming transportation weight and volume forecast data for accuracy.
Maintained customer bond and power of attorney records in case of emergencies.
Lead facilitator for customer issue resolution related to service performance and cargo issues.
Lawfully cleared merchandise through customs per client and government requirements.
Calculated daily exchange rates and taxes due for goods and commodities.
Receptionist Intern
Latex Foam Rubber Products Limited
02.2005 - 01.2006
Developed and maintained current spreadsheets for tracking and analysis of office data.
Responded to inquiries from callers seeking information.
Managed multiple tasks and met time-sensitive deadlines.
Provided clerical support to company employees by copying, faxing, and filing documents.
Resolved customer problems and complaints.
Answered phone promptly and directed incoming calls to correct offices.
Education
Professional Diploma - Network Engineering - Microsoft Technology