Kyeremeh Samuel

Accra

Summary

Adept Uber car-driver with a strong focus on passenger safety and satisfaction, I excel in vehicle maintenance and customer service. My proactive approach has significantly enhanced company reputation through punctual services and professional conduct. Skilled in traffic law knowledge and passenger assistance, I consistently ensure safe and efficient transportation experiences. Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.

Overview

years of professional experience

Work History

Car-driver

Uber

01.2019 - Current

Kept vehicle clean both inside and out to ensure a pleasant experience for passengers.
Ensured passenger safety by strictly adhering to traffic regulations and maintaining vehicle in pristine condition.
Improved customer satisfaction by providing timely and efficient transportation services.
Delivered employees and materials to job sites daily.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Maintained accurate records of trips, mileage, and expenses for accurate billing and reporting purposes.
Delivered goods and products to customer on time and in excellent condition.
Participated in ongoing professional development opportunities, staying current on industry trends and best practices for providing exceptional service.
Enhanced company reputation with punctual pickups, drop-offs, and professional conduct during all interactions with clients.
Assisted elderly or disabled passengers with entering/exiting vehicles or any other required accommodations for comfortable travel experiences.
Assisted passengers with loading and unloading luggage, ensuring careful handling of personal belongings.
Followed all relevant traffic laws and safety regulations.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
Communicated with customers to provide delivery updates and confirm delivery locations.
Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.

Education

WAEC - Business

Dormaa Senior High School, Dormaa Ahenkro

06.2013

Skills

Vehicle Maintenance
Traffic laws knowledge
Punctuality
Safety Requirements
Passenger Safety
Safety Regulations
Accident Prevention
Safe Driving Practices

Vehicle inspections
Vehicle Inspection
Customer Service
Passenger Assistance
Safety Protocols
Order picking and processing
Loading and unloading
Traffic Law Observation

Languages

English

Advanced (C1)

Timeline

Car-driver - Uber

01.2019 - Current

Dormaa Senior High School - WAEC, Business