KYEREKO ASANTE KOFI

• Conducts detailed failure analysis reports for critical incidents on vehicles, contributing towards continuous improvement initiatives within the organization.
• Diagnose and repair problems with electrical and mechanical systems.
• Increases client retention, delivering exceptional customer service during on-site visits and remote support sessions.
• Manages the day-to-day operations in the workshop.
• Provides comprehensive training to junior engineers and technicians, fostering professional development within the team.
• Ensures compliance with safety regulations during installations and repairs, always prioritizing a safe work environment at all times.
• Analyzes and evaluates performance and optimized efficiency by preparing monthly KPI reports.
• Delivers outstanding after-sales support, maintaining open lines of communication with clients to address concerns or inquiries promptly.
• Supervises Pre-delivery inspection of new vehicles before they are delivered to customers
• Conducts monthly operational checks to ensure compliance.
• Administers warranty to customers per the company's warranty policy.
• Provides exceptional service to customers by playing the role of a service Advisor.

· Conducts detailed failure analysis reports for critical incidents on vehicles, contributing towards continuous improvement initiatives within the organization

· Ensures compliance with safety regulations during installations and repairs, always prioritizing a safe work environment.

· Analyzes and evaluates performance and optimized efficiency by preparing monthly KPI reports.

· Conducts monthly kodawari checks to ensure compliance.

· Administers warranty to customers per the company's warranty policy

· Provides exceptional service to customers by playing the role of a service Advisor

• DESIGN OF AIRCONDITION SYSTEMS FOR INSTALLATION.
• ATTENDING OF SITE MEETINGS.
• SUPERVISION
• MAINTENANCE OF AIRCONDITION 5. REPORT WRITING

• PREVENTIVE MAINTENACE
• CORRECTIVE MAINTENANCE
• REPAIRS
• REPORT WRITING