Kwesi Dei Williams
Actuarial Graduate Trainee
Accra
Summary
Detail-oriented team player with strong organizational skills. Highly motivated to learn and achieve more. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
7
7
years of post-secondary education
Work History
Pensions and Investment Customer Service Associate
Petra Trust
Accra
07.2022 - Current
- Resolved problems, improved operations and provided exceptional service to clients and customers with regards to mutual funds, insurance and pension products.
- Corresponded with key stakeholders through emails and phone calls to resolve issues of clients and customers.
- Engaged in telesales to achieve sales targets for the financial year.
- Conducted research and applied data analytic skills to uncover trends in customer behavior.
- Excellent communication skills, both verbal and written.
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Learned and adapted quickly to new technology and software applications.
Computer Science Intern
Escript Software Solutions
Accra
06.2021 - 08.2021
- Applied Excel and Python Skills to provide software solutions to clients.
- Consulted with users, vendors and technicians to determine computing needs and system requirements.
- Completed reviews of codes, requirements and project plans.
Education
Financial Certification - Financial Risk Management
Global Association of Risk Professionals, USA
Jersey City, USA. 01.2023 - Current
Bachelor of Science - Actuarial Science
University of Ghana
Legon, Ghana 10.2018 - 03.2023
West African Secondary School Certificate Exam - General Science
Mfantsipim School
Accra, Ghana 09.2015 - 05.2018
Skills
Intermediate skills in Microsoft tools (Excel & PowerPoint)
undefinedHobbies
Table tennis and video games
Interest in finance related books, news and historical events.
Referees
Available upon request.
Timeline
Financial Certification - Financial Risk Management
Global Association of Risk Professionals, USA
01.2023 - Current
Pensions and Investment Customer Service Associate
Petra Trust
07.2022 - Current
Computer Science Intern
Escript Software Solutions
06.2021 - 08.2021
Bachelor of Science - Actuarial Science
University of Ghana
10.2018 - 03.2023
West African Secondary School Certificate Exam - General Science
Mfantsipim School
09.2015 - 05.2018
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