Summary
Overview
Work history
Education
Skills
Certification
Additional Information
Timeline
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KWESI AGBETORSU

Accra, Matthew

Summary

KWESI AGBETORSU is a graduate in Bsc Accounting from the University of Professional Studies. I am a team player who would like to work within set standards to ensure professionalism in the execution of my duties in order to help achieve the goals of the organization i find myself in.

Overview

7
7
years of professional experience
1
1
Certification

Work history

Call Centre Executive

Access Bank Plc Ghana
10.2020 - Current


  • Managing and resolving customer's complaints
  • Identify and escalate issues to appropriate departments
  • Provide product and service information to customers
  • Research, identify and resolve customer's complaints using applicable software
  • Route calls to appropriate centres
  • Log all call information according to operating standards
  • Follow up on customers call where necessary
  • Upsell products and services to customers
  • Complete call logs and report
  • Cross sell and upsell bank's products to customers

Accounts Consultant

Danelks Consultancy
01.2020 - 04.2020
  • Assisted in accounts reconciliation
  • Filled company's documents
  • Made statutory payments and filing of tax returns for companies
  • Logging of company's entries

Auditor, Account Assistant

Princess Marie-Louise Children's Hospital, LEMET CONSTRUCTION COMPANY LTD
02.2019 - 01.2020
  • In writing quarterly reports
  • Assisted in auditing daily receive books of the Revenue Collection centre
  • Assisted in checking and entering payments vouchers in the respective books
  • Assisted the Revenue centre in checking patients details, issuing receipts and recording in the respective books
  • Assisted in the filing of insurance claims
  • Assisted in prompt processing of insurance claims to generate revenue for the Hospital
  • National service with

10.2017 - 08.2018
  • Worked in a team in running periodic stock taking at the store house
  • In charge of disbursement of labourers salaries on site
  • In charge of stock taking, supervision and writing receipts of materials on site
  • In charge of writing requisition to the Director
  • Assist the accountant with office duties
  • In charge of writing weekly report

Vice President

Victory Bible Church Students and Associates, VISA-UPSA
09.2016 - 03.2017

Intern

Social Security and National Insurance Trust, SSNIT
06.2016 - 07.2016
  • Registered customers unto the biometric system
  • Helped compliance officers with registration of companies unto SSNIT
  • Prepared and re-filed all customer's documents
  • Activated customer's cards
  • Assisted in issuing clearance certificates to companies (5) ACTIVITIES AND ORGANIZATIONS

Education

Bachelor of Science - Accounting

University of Professional Studies

Labone Senior High School Cantonments

Skills

  • Stock management
  • Complaint resolution
  • Recordkeeping strengths
  • Bookkeeping
  • ICD-10 (International Classification of Disease Systems)
  • Tally ERP
  • Excellent verbal communication
  • Strategic decision-making
  • Close attention to detail
  • Office management professional
  • Proficient in Microsoft
  • Office support (phones, faxing, filing)
  • Billing and collection procedures expert
  • Account reconciliation
  • Attention to Detail
  • Teamwork and Collaboration

Certification

(7) TRAINING ⁄ SEMINARS ∙ Participated in a five days professional Master class series organized by the University of Professional Studies, Accra March 2017 Undertook a training in intermediate Tally organised by the Department of Accounting Students in collaboration with Jobel and Associates. February, 2016 Participated in THE CHAT, a career guidance and discussion program organised by the Association of Business Administration Students, Jivenet Ghana and ACCA Ghana. October,2015 Participated in the Ghana Branding Summit organised by Generic 7 consult. October, 2015 Participated in a two day seminar in career Guidance and Personal investment organised by the Department of Accounting Students in collaboration with the Bank OF Africa. November,2014

Additional Information

  • (9) REFERENCES

Mr. Matthew Kwesi Ansah, Mr Kwaku Dwira,

Auditor, Administrator,

Princess Marie-Louise Children’s Hospital, Barnes Memorial Institute,

Accra. Accra.

Tel: 0207063764 Tel: 0246432658

Timeline

Call Centre Executive

Access Bank Plc Ghana
10.2020 - Current

Accounts Consultant

Danelks Consultancy
01.2020 - 04.2020

Auditor, Account Assistant

Princess Marie-Louise Children's Hospital, LEMET CONSTRUCTION COMPANY LTD
02.2019 - 01.2020

10.2017 - 08.2018

Vice President

Victory Bible Church Students and Associates, VISA-UPSA
09.2016 - 03.2017

Intern

Social Security and National Insurance Trust, SSNIT
06.2016 - 07.2016

Bachelor of Science - Accounting

University of Professional Studies

Labone Senior High School Cantonments

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KWESI AGBETORSU