KWARTENG KWABENA DARKO
Accra,Ghana
Summary
Experienced professional with expertise in compliance management, policy formulation, and stakeholder communication. Skilled in client engagement, audit readiness tasks, and risk evaluation, ensuring operational excellence and regulatory adherence. Proficient in digital engagement management, file management, and training facilitation to drive organisational efficiency and knowledge sharing. Dedicated to delivering strategic solutions that align with business objectives while fostering strong relationships with clients and stakeholders.
Overview
12
12
years of professional experience
2028
2028
years of post-secondary education
Work history
Administrative/Compliance Officer
Sleek Garments Export Ltd
2018.12 - 2025.12
- Administrative
- Conduct Research duties and manage projects.
- Conduct Job Interviews and provide evaluations to top management.
- Represent the company at meetings, seminars and workshops, whiles producing reports.
- Manage and Supervise the finishing and packaging department.
- Manage company products to new clients and serve as a liaison between clients and the company.
- Oversee over 20 subcontractor’s activities.
- Managed social media accounts to increase followers by 20% and engagements by 25%.
- Compliance
- Produce and update organizational policies and structures.
- Monitor and track of all Regulatory documents, policies and procedures.
- Provide quarterly training to staff on organizational structures and policies.
- Prepare all necessary documentation for yearly compliance audit.
- Provide Risk Assessment reports of various departments.
- Established strong relationships with regulators, enhancing company reputation.
- Maintained clear records of all compliance activities for audit purposes.
- Monitored activities for conformance with legal requirements, minimising exposure to risks.
- Mitigated potential non-compliance issues by proactive communication with team members.
- Assisted in the development of corporate policies, procedures and controls that addressed identified risks.
- Updated policy documentation regularly to reflect changes in regulation.
- Identified potential areas of compliance vulnerability, resulting in improved risk management.
- Conducted regular reviews on new laws or regulations affecting the company's operations.
- Maintained accurate and detailed compliance records.
- Reported on compliance performance to senior management.
- Promoted importance of proper regulatory knowledge throughout daily work.
- Examined machinery and collected reports of workplace accidents.
Administrative Assistant
Holy Family Hospital, Radiology Department
2016.10 - 2017.07
- Managed over 50 patients with pricing and billing inquiries for medical treatments in a day.
- Organized over 50 patients folders and scheduling with doctors.
- Prepared monthly reports on departmental activities.
State Housing Company, IT Department
2015.06 - 2015.08
- Provided IT support to staff.
- Developed computer hardware skills.
State Housing Company, Customer Service Department
2014.06 - 2014.08
- Provided Administrative support within the client service division.
- Assisted over 25 customers with inquiries and directed them to appropriate staff members in a day.
- Sorted and generated over 30 customer files and reports in a day.
Education
Front End User - SAP Materials Management, Front End (Super User)
Clarion College Of Business And Technology
AccraParticipant in Securities Courses
Ghana Stock Exchange
Accra 2016.06 - 2016.09
Bachelor of Arts - Information Studies and Psychology
University of Ghana
Accra 2012.10 - 2016.05
Skills
- Compliance management
- Policy formulation
- Stakeholder communication
- Client engagement
- Audit readiness tasks
- File management
- Digital engagement management
- Risk evaluation
- Training facilitation
Languages
English
Fluent
Twi
Native
Affiliations
- Listening to music
- watching movies
- fashion trends
References
References available upon request.
SKILLS AND INTERESTS
Computer Skills – Proficient in Microsoft Word, Excel, PowerPoint
Interpersonal Skills - Strong Communication and teamwork abilities
Personal Skills – Reliable, Compliant and Integrity.
VOLUNTEER ACTIVITIES
Organize meetings for the workers committee., A member of the First Aid Team., A member of my church music band
SEMINARS, WORKSHOPS AND CONFERENCES ATTENDED
- First Aid and Basic Support Training, National Ambulance Service (September 2024)
- Value Creation for SMEs through Sustainability and Reporting, Global Reporting Initiative (GRI) and Score Training Solutions Ghana (June 2024)
- Enterprise Improvement Training, ILO Score Program African Fashion and Textile Accelerator Network (Africa FAN), Invest for Jobs. (November 2023)
- Hygiene measures and concepts to prevent COVID-19 infections in Garment production facilities in Ghana. GIZ, AGAM. (November 2020)
- Competency Based Training, COTVET. (September 2019)
LEADERSHIP EXPERIENCE
- First Aider, First Aid and Basic Support Training (September 2024)
- Customer Service Experience, Stanford Seed Transformation Program (STP) (August 2021 – September 2022)
- COTVET, Trained Facilitator (September 2019 – 2023)
- Youth Vice President, The Bride of Christ Church, Accra (October 2017 – January 2024)
- Managed youth group activities, organized monthly meetings, and prepared reports.
- Financial Secretary, Wild Life Society Club- Pope John Senior High. (September 2011 – May 2012)
- Effectively discharged a treasury function on the cash and bank balances of the association.
Timeline
Administrative/Compliance Officer
Sleek Garments Export Ltd
2018.12 - 2025.12
Administrative Assistant
Holy Family Hospital, Radiology Department
2016.10 - 2017.07
Participant in Securities Courses
Ghana Stock Exchange
2016.06 - 2016.09
State Housing Company, IT Department
2015.06 - 2015.08
State Housing Company, Customer Service Department
2014.06 - 2014.08
Bachelor of Arts - Information Studies and Psychology
University of Ghana
2012.10 - 2016.05
Front End User - SAP Materials Management, Front End (Super User)
Clarion College Of Business And Technology