Summary
Overview
Work history
Education
Skills
Websites
Certification
References
Timeline
Generic

KWARTENG MAAME OWUSUAA

Accra,Ghana

Summary

Highly skilled professional with extensive expertise in office management and support, document and records management, and task prioritisation. Demonstrates exceptional proficiency in calendar management, scheduling, and client and stakeholder communication. Adept at research and report writing, with strong organisational and problem-solving skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and virtual assistantship skills including time management, project coordination, and data entry. Known for meticulous attention to detail.

Overview

8
8
years of professional experience
1
1
Certification

Work history

Registrar

Judicial Service of Ghana
Accra, Ghana
06.2023 - 10.2024
  • Typed letters, memoranda and emails to convey accurate and professional information.
  • Reviewed court hearings to compile information for attorneys.
  • Liaised with 6 court staff to schedule trials, hearings and pretrial witness interviews.
  • Used case management system to monitor and maintain case-related information and court deadlines.
  • Organised meetings for solicitors and clients.
  • Coordinated delivery of legal correspondence to clients, witnesses and court officials.
  • Proofread and revised draft documents daily to optimise formatting, punctuation and consistency.
  • Monitored and performance-managed office support staff.
  • Maintained updated case files, practice records and law libraries.
  • Trained and coached staff regarding registration procedures and services.
  • Navigated highly charged emotional situations with tact and discretion.
  • Maintained awareness of up-to-date legislation and relevant legal processes to perform best practices.
  • Collected statistics to analyse data and send to general registrar office.
  • Upheld and enforced data confidentiality practices.
  • Organised regular meetings between departments, fostering interdepartmental understanding and cooperation.
  • Assisted in training of new staff members to improve team performance.
  • Implemented new filing systems, boosting overall department efficiency.

Court Clerk

Judicial Service of Ghana
Accra, Ghana
11.2021 - 05.2023
  • Increased efficiency by managing court documents and case files.
  • Organised administration for smoother court proceedings.
  • Assisted judges with legal research, improving decision-making process.
  • Prepared courtroom for sessions, ensuring optimal functionality.
  • Managed correspondence, enhancing communication between parties.
  • Recorded court proceedings for official record keeping.
  • Maintained confidentiality of sensitive information, upholding professional standards.
  • Coordinated court schedule, ensuring timely hearings and trials.
  • Expedited case processing through effective document management.
  • Conducted independent legal research for more informed judgements.
  • Ensured accurate recording of court proceedings for transparency in the justice system.
  • Facilitated communication amongst legal parties, promoting better understanding of cases at hand.
  • Maintained orderliness during courtroom proceedings, contributing to a respectful environment.
  • Verified accuracy of legal documents, reducing potential errors in judgement.
  • Handled sensitive information with utmost discretion; upheld integrity of judicial process.
  • Streamlined administrative processes; increased productivity in courthouse.
  • Provided valuable assistance to judges; facilitated timely delivery of verdicts.
  • Enhanced quality of court records; ensured meticulous documentation for future reference.
  • Responded to in-person and telephone requests for information from general public, and other involved parties.
  • Announced charges and indictments to defendants in court and recorded defendant pleas.
  • Reviewed legal documents for accuracy and compliance.
  • Handled case documentation safely and securely for optimised client confidentiality.
  • Documented case progress and outcomes, creating reports for further analysis.
  • Managed high volume client caseloads through planning and organisation.
  • Supported legal representatives during court case presentation.
  • Supervised legal proceedings from claim filing to case closure.
  • Explained client rights and entitlements to devise action for legal proceedings.

Human Resource Department (Records Unit)

Judicial Service of Ghana
, Ghana
02.2021 - 10.2021
  • Managed and organised staff records.
  • Handled correspondence.
  • Filed documents on personnel files.
  • Stored and retrieved personnel files.
  • Handled basic bookkeeping tasks, and filed and retrieved corporate records, documents, and reports.
  • Maintained accurate, updated records of all candidates with detail-oriented data entry.
  • Fostered a professional environment conducive for open communication among team members.
  • Handled sensitive information discreetly upholding confidentiality standards at all times.

Court Clerk

Judicial Service of Ghana
Winneba, Ghana
11.2017 - 02.2021
  • Assisted the Administrator of the court in administrative processes.
  • Increased efficiency by managing court documents and case files.
  • Organised administration for smoother court proceedings.
  • Assisted judges with legal research, improving decision-making process.
  • Prepared courtroom for sessions, ensuring optimal functionality.
  • Managed correspondence, enhancing communication between parties.
  • Recorded court proceedings for official record keeping.
  • Maintained confidentiality of sensitive information, upholding professional standards.
  • Coordinated court schedule, ensuring timely hearings and trials.
  • Expedited case processing through effective document management.
  • Conducted independent legal research for more informed judgements.
  • Ensured accurate recording of court proceedings for transparency in the justice system.
  • Facilitated communication amongst legal parties, promoting better understanding of cases at hand.
  • Maintained orderliness during courtroom proceedings, contributing to a respectful environment.
  • Verified accuracy of legal documents, reducing potential errors in judgement.
  • Handled sensitive information with utmost discretion; upheld integrity of judicial process.
  • Streamlined administrative processes; increased productivity in courthouse.
  • Provided valuable assistance to judges; facilitated timely delivery of verdicts.
  • Enhanced quality of court records; ensured meticulous documentation for future reference.
  • Responded to in-person and telephone requests for information from general public, and other involved parties.
  • Announced charges and indictments to defendants in court and recorded defendant pleas.
  • Reviewed legal documents for accuracy and compliance.
  • Handled case documentation safely and securely for optimised client confidentiality.
  • Documented case progress and outcomes, creating reports for further analysis.
  • Managed high volume client caseloads through planning and organisation.
  • Supported legal representatives during court case presentation.
  • Supervised legal proceedings from claim filing to case closure.

Cashier (Temporal)

Judicial Service of Ghana
Winneba, Ghana
10.2019 - 10.2020
  • Issued deposit and revenue receipts to court users after payments.
  • Prepared monthly revenue and deposit reports on proceeds generated by the court.
  • Prepared bank reconciliation reports on proceeds generated by the court.
  • Registered and filed court cases, exhibits, disclosures, and other court processes.
  • Assisted the Administrator of the court in administrative processes.
  • Processed payments swiftly for improved customer experience.


Human Resource Department

Judicial Service of Ghana
, Ghana
09.2016 - 08.2017
  • Managed personnel files and documents.
  • Prepared and submitted reports and correspondence to the various departments.
  • Distributed correspondences and documents to the various departments.
  • Provided administrative support to the Director of Human Resources.
  • Filed all incoming letters, memos, and correspondences for onward submission to the Director of Human Resources.
  • Assisted in the documentation of staff contracts, leave applications, medical refunds, promotions, and upgrading.
  • Kept up-to-date database of staff, files, and administrative documents confidential.
  • Liaised with the dispatch unit of the department to ensure that all letters and correspondences from the department are sent on time to judges, staff, and various registries, units, and courts in the country.
  • Fostered a professional environment conducive for open communication among team members.
  • Handled sensitive information discreetly upholding confidentiality standards at all times.

Education

BA Sociology and Information Studies -

University of Ghana
Accra, Ghana

West Africa Senior Secondary Certificate Examination (WASSCE) - undefined

Aburi Girls Senior High School
Aburi, Ghana

Basic Education Certificate Examination (BECE) - undefined

Cosmos Basic School
Accra, Ghana

Master of Arts Public Administration - Public Administration

Ghana Institute of Management and Public Administration (GIMPA)
Achimota, Ghana

Skills

  • Office Management and Support
  • Document and records management
  • Task prioritisation and multitasking
  • Calendar management and scheduling
  • Client and stakeholder communication
  • Research and report writing
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Strong organizational and problem solving skills
  • Virtual assistantship skills (time management, project coordination, data entry)
  • Attention to Detail


Certification

  • Research Methodology and Report Writing, 09/2024, University of Ghana, Legon
  • Virtual Assistantship, 09/2024, ALX Ghana

References

References available upon request.

Timeline

Registrar

Judicial Service of Ghana
06.2023 - 10.2024

Court Clerk

Judicial Service of Ghana
11.2021 - 05.2023

Human Resource Department (Records Unit)

Judicial Service of Ghana
02.2021 - 10.2021

Cashier (Temporal)

Judicial Service of Ghana
10.2019 - 10.2020

Court Clerk

Judicial Service of Ghana
11.2017 - 02.2021

Human Resource Department

Judicial Service of Ghana
09.2016 - 08.2017

West Africa Senior Secondary Certificate Examination (WASSCE) - undefined

Aburi Girls Senior High School

Basic Education Certificate Examination (BECE) - undefined

Cosmos Basic School

BA Sociology and Information Studies -

University of Ghana

Master of Arts Public Administration - Public Administration

Ghana Institute of Management and Public Administration (GIMPA)

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KWARTENG MAAME OWUSUAA