Kwame Peprah Amoah Kusi

A well driven individual with more than seven (7) years industrial experience in MTN network environment and well molded in the MTN Core values. A reliable team player, who constantly ensures that tasks are being completed as planned to deliver on accessible KPIs. Very fluent in English,detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

• LINFRA GHANA LTD, MTN PROJECT, ACCRA, GHANA, BO-2 CORE CS ENGINEER, 04/2023, present, Technical Documentation: Developed detailed documentation and high-level designs for network configurations and troubleshooting., Stakeholder Collaboration: Coordinated with internal teams to verify network resources and ensure alignment with customer service designs., Service Delivery Support: Assisted in the successful implementation of new products and projects, ensuring adherence to design specifications., Network Configuration: Managed signaling interfaces, SCCPGT, roaming, GRX, and SIGTRAN configurations, resolving complex issues to maintain network performance., Performance Analysis: Collected and analyzed performance logs, conducted system backups, and resolved SAE alarms to optimize network operations.
• LINFRA GHANA LTD, MTN PROJECT, ACCRA, GHANA, CORE NETWORK ENGINEER, 07/2022, 03/2023, Technical Solutions Development: Performed troubleshooting and resolution of issues related to USSD Short Code, SMS, APN, SIP Trunk, and E1/STM., Network Design and Maintenance: Conducted maintenance on Circuit Switch (CS) and Packet Switch (PS) network elements, ensuring effective system performance., Documentation and Compliance: Created and maintained detailed technical documentation, and performed system health checks and KPI evaluations., Subscriber Migration: Effectively managed subscriber migration activities, contributing to seamless transitions and service continuity.
• RELIANCE PERSONNEL SERVICES LTD, MTN PROJECT, ACCRA, GHANA, NETWORK SUPPORT ENGINEER, 04/2018, 06/2022, Customer Solution Support: Provided first-level network support, ensuring SLA compliance through effective communication and problem resolution., Network Optimization: Conducted maintenance and optimization for 2G/3G/4G Radio Access Networks, supporting both Ericsson and Huawei systems., Documentation and Reporting: Developed presentation materials and reports on network performance and incident resolutions., Collaborative Support: Worked closely with customer radio access and field engineers to address and escalate network faults.
• HUAWEI TECHNOLOGIES S.A (GH) LTD, TECHIMAN (BA), FIELD MAINTENANCE ENGINEER (National Service), 08/2015, 08/2016, Promptly performed both scheduled and unscheduled maintenance on network equipment (BTS and Microwave) and responded to emergencies as quickly as possible, On-site Inspections and Documentation: Performed scheduled and unscheduled maintenance on BTS and Microwave equipment, documenting conditions and resolving issues efficiently., Technical Documentation: Assisted in documenting maintenance activities and alarm responses, contributing to accurate and actionable reports.
• MTN GHANA, KAASE-KUMASI, INTERN, 06/2013, 08/2013, Technical Support and Monitoring: Supported power engineering team with power-related issues, monitoring electrical devices, and assisting with transformer installations., Documentation and Reporting: Maintained records of power systems and switch room conditions, ensuring accurate data for ongoing operations.

• PMI Curriculum-based Course in Project Management
• Evolved packet core – IP Multimedia Subsystem Training
• Huawei cybersecurity training

• William Awuku Asabere, Core Network Operations Manager, MTN Ghana, +233244303894
• Emmanuel Dorleku, Bayobab Africa, +233244303896
• Kojo Wonkyi Appiah, Enterprise Service Delivery, MTN Ghana, 0540151374