KWAME TWUM ADJEI
Abuakwa - Dadiese
Summary
IT professional with a Bachelor’s degree in Telecommunications Engineering and over 5 years of experience in system administration and network management. Expertise in troubleshooting hardware and software issues, maintaining Windows and Linux systems, and managing IT infrastructure, including SOPHOS Firewall and VPN. Proficient in network security, data backups, and disaster recovery, with scripting skills in Python and C/C++ for process automation. Demonstrated success in leading technical teams and enhancing organisational efficiency through effective communication and collaboration.
Overview
11
11
years of professional experience
Work History
Technical Officer (I.T.)
Council for Scientific and Industrial Research – Soil Research Institute
Kumasi
04.2019 - Current
- Provided hardware recommendations based on customer specifications.
- Deployed operating systems across multiple devices to enhance functionality.
- Managed inventory of IT assets, including laptops, desktops, servers, and peripherals.
- Delivered technical support via phone and remote access to users in need.
- Configured local user profiles according to organizational standards.
- Executed system backups and restores to ensure data integrity.
- Maintained comprehensive inventory records of IT equipment and supplies.
- Developed network security policies and usage procedures for end-users.
System Administrator
Amansie West Rural Bank Limited
Kumasi
08.2017 - 03.2019
- Executed IT duties including user administration, software installation, and network monitoring.
- Configured and maintained system hardware, software, and network components.
- Conducted research on emerging technologies to identify improvement opportunities.
- Monitored system performance, resolving bottlenecks and potential issues.
- Coordinated with vendors for incident resolution and service provisioning.
- Implemented security measures such as firewalls and antivirus programs.
- Administered user accounts and access rights to enhance security compliance.
- Performed regular backups and disaster recovery operations to minimize data loss.
National Service Personnel
CSIR – Soil Research Institute
Kumasi
09.2016 - 07.2017
- Digitized soil and crop maps using QGIS, R-Tools, and GRASS.
- Analyzed spatial data to determine soil suitability and maintained institutional LAN.
- Executed quality assurance reviews for GIS data inputs and outputs.
- Documented procedures for GIS operations to ensure consistency.
- Conducted spatial analysis to identify data patterns and trends.
- Developed and maintained GIS databases, ensuring data integrity.
- Coordinated with departments to verify accuracy of system data.
- Collaborated with IT on hardware and software upgrades for performance enhancement.
Field Line Management Engineer(Intern)
Reime Ghana Limited
Kumasi
06.2014 - 08.2014
- Part of team that managed and maintained Airtel Ghana telecom cell sites in Northern Sector
Education
Bachelor of Science - Telecommunications Engineering
Ghana Communications Technology University
Accra, Ghana08-2016
WASSCE Certificate - General Science(Geography)
T.I. Ahmadiyyah Senior High School
Kumasi, Ghana)06-2012
Skills
Operating systems: Windows and Linux
- Networking: Sophos firewall and VPNs
- Software tools: QGIS, GRASS, R-Tools, Temenos Banking, FileZilla, Microsoft 365, Windows Server
- Programming languages: Python, C, C
System backups
- Network security policies
- Technical support
- Operating system deployment
- Hardware recommendations
- User account administration
- IT asset management
- Software installation
- System performance monitoring
- Data analysis
- Effective communication
- Problem solving
Languages
English
First Language
English
Proficient (C2)
C2
Training
- R-Tools, GRASS, and QGIS for digital soil mapping
- CSIR – Soil Research Institute | Nov 2016
References
- Eric, Owusu Adjei, Dr., erowad2003@yahoo.co.uk, +233244442919, CSIR College of Science and Technology, Former Scientific Secretary/Lecturer
- Kwabena, Owusu-Agyemang, Dr., cooljacko@gmail.com, +233244727596, KNUST – Department of Computer Science, Lecturer
- Michael, Adjei, Mr., kofimike@yahoo.com, +233244112531, Former Geologist
Timeline
Technical Officer (I.T.)
Council for Scientific and Industrial Research – Soil Research Institute
04.2019 - Current
System Administrator
Amansie West Rural Bank Limited
08.2017 - 03.2019
National Service Personnel
CSIR – Soil Research Institute
09.2016 - 07.2017
Field Line Management Engineer(Intern)
Reime Ghana Limited
06.2014 - 08.2014
Bachelor of Science - Telecommunications Engineering
Ghana Communications Technology University
WASSCE Certificate - General Science(Geography)
T.I. Ahmadiyyah Senior High School
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