Summary

Overview

Work History

Education

Skills

Languages

Practical Proficiencies

Technical Proficiencies

Sports, Travel, Nature, Fashion and Brunch

Timeline

Kwame Mawere Opoku Boateng

Dallas,TX

Summary

Revenue-focused Sales and Marketing Coordinator 7 years of experience establishing time-tested strategies for lead generation. Audience-obsessed digital marketer with proven history of building long-term customer devotion and client loyalty through focus on innovative marketing channel development.

Overview

years of professional experience

Work History

VISUAL MERCHANDISER

POTTERY BARN FURNITURE OUTLET

01.2022 - Current

Conducting all customer services, facilitating sales and carry-outs, and assisting customers in making informed and insightful purchases of products according to their needs
Collaborating with management to develop seasonal merchandising strategies for optimal customer engagement.
Named Employee of the Month for June 2022, May 2023, December 2023
Designing eye-catching endcap displays to highlight featured products or clearance items, driving additional sales opportunities throughout the store.
Overseeing store layout, maintenance, appearance, and overall cleanliness by prioritizing a clean and professional store presentations that adheres to safety protocols and free of potential hazards
Revamping store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
Demonstrating sublime communication and problem resolution skills in customer interactions, relationship-building with customers, and multi-tasking through team work and collaboration, and prioritizing customer experience.
Enhancing store sales by creating visually appealing and strategically placed product displays.

LEASING AGENT

WEINSTEIN PROPERTIES

01.2021 - 01.2022

Provided exceptional customer care and service to prospective clients interested in Luxury apartments
Researched and specified prospective properties to show apartments and homes that best fit their needs and requirements
Completed, oversaw, and assisted in verification, information, and application process of clients, maintain strong client collaboration and guidance.
Increased client satisfaction by promptly addressing inquiries and providing accurate information about property features and amenities.
Maintained a high level of resident satisfaction by resolving maintenance requests quickly and professionally.
Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.

JUNIOR ACCOUNT EXECUTIVE

ECHO GLOBAL LOGISTICS

01.2016 - 01.2017

Piloted, and supervised the management of shipments for over 20+ plus accounts while continuously researching and closing new ones
Headed the brokerage of deals between shippers and carriers to obtain optimal discount prices for and profitable numbers for both clientele
Assisted in coordination, and categorization of accounts according to Type of Business, Revenue stream, Number of Shipments per week/month to reduce the work load of the Business Development team.

SALES ASSOCIATE

COACH MEN'S STORE

01.2016 - 07.2016

Regularly delivered exemplary and positive customer service, greeting customers who enter the store, ringing up sales, and assisting customers in finding the right purchase
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Education

MASTER OF ARTS (M.A.) IN JOURNALISM - Fashion Journalism

Academy of Art University

San Francisco, CA

05.2024

Bachelor of Science - Business Administration And Marketing

Bloomsburg University

Bloomsburg, PA

05.2015