Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Early Career
Awards
References
Timeline
OfficeManager
Kwame Annor

Kwame Annor

SHRM-SCP, STMP, CILG, MIoD
Accra

Summary

Seasoned Senior Human Resources (HR) Leader with over 20 years of extensive experience in strategic HR management, specializing in high-growth environments, turnarounds, mergers and acquisitions, and start-ups across diverse industries. Adept at translating business vision into actionable initiatives that enhance performance, profitability, growth, and employee engagement. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience
4
4

Years of post-Doctoral Education

20
20

Years of post-tertiary education

1
1

Years of post- LLB Studies

Work History

Head of Human Resources

Siemens Energy
Accra & Port Harcourt
02.2024 - Current
  • Established strong relationships with key stakeholders to ensure alignment of HR goals with business objectives.
  • Evaluated training needs across the organization, developing customized learning plans to address skill gaps or competency deficiencies.
  • Led talent acquisition teams in identifying top-tier candidates for critical organizational roles.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Managed annual budgeting process for the human resources department, ensuring sufficient allocation of resources towards strategic initiatives.
  • Implemented effective performance management systems for ongoing employee development and growth.
  • Collaborated with legal counsel on employment law matters, mitigating risks associated with non-compliance or litigation.
  • Managed complex employee relations issues, resulting in improved workplace harmony and satisfaction.
  • Conducted thorough workforce analyses to identify areas of improvement and develop targeted solutions.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Oversaw benefits administration, optimizing offerings while controlling overall costs
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness
  • Collaborated with legal counsel on employment law matters, mitigating risks associated with non-compliance or litigation
  • Managed annual budgeting process for the human resources department, ensuring sufficient allocation of resources towards strategic initiatives
  • Designed effective retention strategies by analyzing exit interviews and other relevant data sources.

Group Human Capital Director

Broadspectrum Group
Accra
08.2021 - 08.2022
  • Designed effective performance management system for accurate employee performance management and review.
  • Developed talent pipeline strategy, training, and talent acquisition for high-impact positions
  • Led internal and external talent acquisition, especially 2for C-suite candidates
  • Implemented and managed HR policies including performance management, talent acquisition, and succession planning.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Facilitated cross-functional collaboration for improved decision-making processes within the organization.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.

Human Resource Manager

CFAO PLC
Accra
10.2020 - 07.2021
  • Developed HR strategy for multiple subsidiaries within CFAO PLC (Equipment, Mobility and PPGL)
  • Successfully completed FY 20 Talent Reviews for (Equipment, Mobility and PPGL) and submitted reports to the Group Office in France
  • Led talent acquisition strategy, hiring 38 engineers for Toyota Tsusho Manufacturing (Toyota Assembly Plant in Ghana
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Developed and implemented learning strategy for Suzuki and Mitsubishi Academy.
  • Negotiated favorable contracts with vendors for reduced costs and improved service quality.
  • Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
  • Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
  • Championed corporate social responsibility initiatives that enhanced the company's reputation in the community and industry at large.

Group Chief Human Capital Director

Jospong Group Of Companies
Accra
03.2019 - 10.2020
  • Coordinated cross-functional teams in developing cohesive workforce strategies that supported both short-term goals and long-term visions of the company's growth trajectory.
  • Reviewed HR Operations Manual for seamless implementation across 44 companies.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Developed 5-Year People strategy and talent agenda for the Group.
  • Established best-in-class talent review system and succession planning program for the Group of Companies
  • Designed performance management systems that fostered continuous improvement and facilitated employee growth within the Group of Companies.
  • Developed leadership development programs in collaboration with China Europe International Business School (CEIBS)
  • Led change management efforts during organizational restructuring, minimizing disruption and ensuring smooth transitions for affected employees.
  • Spearheaded shared governance and collaboration on employee relations, HR administration, collective agreements and related HR topics.
  • Developed and recommended Executive and Management Compensation program for Chief Operating Officers (COO), Managing Directors (MD's) and Functional heads of the Group for the Compensation Committee of the Apex Board.
  • Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
  • Established strategic partnerships with external vendors to provide cost-effective solutions for various HR needs, such as benefits administration or learning management platforms.

Head of Human Resources (Contract)

TAQA Energy
Takoradi
06.2018 - 02.2019
  • Implemented formal performance management guidelines, reducing inconsistency, and increasing productivity.
  • Successfully negotiation of Collective Agreement for both Senior and Junior Staff with UNICOF.
  • Implemented Coaching for Performance Workshops and Six Sigma certifications for Plant Managers.
  • Managed complex employee relations issues, resulting in improved workplace harmony and satisfaction.
  • Evaluated training needs across the organization, developing customized learning plans to address skill gaps or competency deficiencies.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Implemented succession planning initiatives, promoting long-term stability in key leadership positions.
  • Negotiated competitive compensation packages, ensuring market competitiveness and employee satisfaction.
  • Optimized staff performance by designing comprehensive training programs tailored to individual needs.

Chief Human Resource Officer (CHRO)

AirtelTigo
Accra
10.2017 - 05.2018
  • Implemented effective strategies to address employee concerns and retain top talent, thereby mitigating potential talent drain during the merger process.
  • Successfully developed a shared vision and goals for employees from both merging companies, ensuring alignment and cohesion.
  • Managed the delicate process of layoffs and staffing changes with sensitivity, providing outplacement and counseling services while reassuring retained employees of their value to the new company.
  • Led efforts to maximize synergies between the merging organizations, resulting in enhanced value creation and strengthened competitive position.
  • Successfully communicated changes, addressed employee concerns, and managed the transition process, fostering employee understanding and acceptance of the merger.
  • Identified key talent, retained top performers, and provided development opportunities, ensuring a smooth transition and continuity of critical skills within the new organization.
  • Facilitated the integration of organizational cultures, fostering a cohesive work environment and minimizing disruptions to productivity and morale.
  • Ensured compliance with labor laws, contracts, and regulations throughout the merger process, mitigating legal risks and ensuring a smooth transition for employees.
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance
  • Promoted employee engagement with organizational objectives during new employee orientations and industry conventions.
  • Established strong relationships with external partners to secure additional resources when needed.

Human Resource Director

Airtel Ghana
Accra
06.2016 - 10.2017
  • Implemented innovative recruitment strategies resulting in a significant reduction in time-to-fill for critical positions, ensuring the company maintains a competitive edge in securing top talent.
  • Successfully attracted and onboarded a diverse workforce, aligning recruitment efforts with the company's diversity and inclusion goals.
  • Developed and implemented comprehensive employee engagement initiatives, resulting in a notable increase in employee satisfaction and retention rates.
  • Implemented personalized career development plans and recognition programs, resulting in higher levels of employee motivation and loyalty.
  • Revamped the performance management system to align with business objectives and foster a culture of continuous improvement, resulting in improved employee performance and productivity.
    Implemented regular feedback mechanisms and coaching programs, leading to enhanced employee development and goal attainment.
  • Led successful organizational restructuring and change initiatives, ensuring smooth transitions during mergers, acquisitions, and business transformations.
  • Implemented change management strategies to minimize resistance and maximize employee adoption of new processes and technologies, resulting in increased organizational agility and efficiency.
  • Implemented robust HR metrics and analytics systems to track key performance indicators, enabling data-driven decision-making and proactive HR interventions and utilized insights from HR analytics to identify trends, anticipate workforce needs, and drive strategic workforce planning initiatives.
  • Implemented wellness programs and initiatives to support employee well-being and foster a healthy work-life balance, resulting in reduced absenteeism and increased employee morale.
  • Introduced flexible work arrangements and remote work policies to accommodate diverse employee needs and preferences, enhancing overall employee satisfaction and engagement levels.
  • Developed and executed a robust change management and communication framework to address employee concerns, manage expectations, and foster a sense of continuity amidst organizational changes and stablished channels for transparent communication, providing regular updates on merger progress, upcoming changes, and opportunities for employee input and feedback prior to the Airtel and Tigo Merger.
  • Conducted in-depth talent assessments to identify key individuals and critical skill sets within both organizations, informing targeted retention strategies and implemented proactive measures to retain top talent, including personalized retention incentives, career development opportunities, and transparent communication regarding their role in the post-merger organization prior to the Airtel and Tigo Merger.
  • Met with employees annually for progress reviews and performance assessments
  • Fostered a high-performance work environment through the implementation of an effective recognition system that rewarded outstanding contributions from employees

Head of HR Operations / HR Business Partner - Commercial Functions

Airtel Ghana
Accra
08.2014 - 06.2016
  • Implemented streamlined HR processes and systems for commercial functions, resulting in improved efficiency, accuracy, and compliance. and successfully led the introduced automation where possible to reduce administrative burden and allow HR staff to focus on strategic initiatives.
  • Developed strong partnerships with commercial leaders to align HR initiatives with business objectives, contributing to enhanced performance and profitability and collaborated closely with commercial teams to understand their talent needs, succession planning requirements, and organizational development goals.
  • Spearheaded talent acquisition efforts for commercial functions, attracting top talent through targeted recruitment strategies and employer branding initiatives.
  • Implemented robust training and development programs tailored to the needs of commercial employees, fostering skill development and career advancement opportunities.
  • Enhanced performance management processes for commercial teams, introducing objective performance metrics, regular feedback mechanisms, and performance improvement plans where necessary.
  • Provided coaching and support to commercial function (Airtel Business, Sales. Mobile money, marketing and Digital Business) leaders in effectively managing performance and driving employee engagement within their teams.
  • Proactively addressed employee relations issues within commercial functions, promoting a positive work environment and minimizing disruptions to productivity.
  • Provided guidance and support to commercial leaders in communicating change effectively and managing employee concerns throughout the change process.
  • Utilized HR analytics and metrics to provide insights into workforce trends, talent gaps, and performance drivers within commercial functions and leveraged data to inform strategic decision-making and optimize HR initiatives to better support the commercial business objectives.

Senior Human Resource Manager, Compensation and Benefits

Airtel Ghana
Accra
11.2013 - 08.2014
  • Developed and implemented a comprehensive total rewards strategy aligned with the company's business objectives and industry benchmarks with Mercer GRS and designed competitive compensation packages, including base pay, incentives, and benefits, to attract and retain top talent in the competitive telecom market.
  • Implemented performance-based incentive plans for executives, linking compensation directly to key business metrics and shareholder value creation.
  • Enhanced the company's benefits program to meet the evolving needs of employees while managing costs effectively and introduced innovative benefits offerings, such as wellness programs with metropolis Heath, to improve employee satisfaction and engagement.
  • Implemented merit increase and bonus programs based on performance metrics and employee contributions, ensuring fair and transparent reward distribution.
  • Ensured compliance with labor laws, regulations, and industry standards related to compensation and benefits and conducted regular audits and reviews of compensation practices to identify and address any compliance issues proactively, minimizing legal risks for the company.

Education

Bachelor of Law (LLB) - Law

Ghana Institute of Management And Public Administration
Accra
09.2020 - 06.2023

Ph.D. - Business Administration

Swiss Business School
Switzerland
06.2017 - 12.2020

Masters in Applied Management Research - Management Science

Swiss Business School
Switzerland
06.2017 - 12.2020

Masters in Business Administration (HRM Option) -

University of Ghana Business School
Accra
09.2011 - 05.2013

Bachelor of Arts – Business Administration -

University of Ghana Business, Legon
Accra
09.1999 - 05.2003

Skills

HR Strategy Development & Execution

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Certification

Senior Talent Management Professional (STMP) - Talent Management Institute - United States of America (2021)

Affiliations

  • Member, Society for Human Resource Management (SHRM), USA
  • Member, Talent Management Institute (TMI), USA
  • Member, Chartered Institute of Human Resource Management (CIHRM), Ghana
  • Member, Chartered Institute of Leadership and Governance (FCILG), USA
  • Member, Institute of Directors, Ghana

Early Career

  • American Tower Corporation
  • Vodafone Ghana Ltd
  • PZ Cussons
  • Wahome Steel Ltd

Awards

  • Top 40 Human Resource Professionals in Ghana, 2018
  • Led Airtel Ghana to win the Best Organization for Performance Management Award in Ghana, 2017.

References

Upon Request

Timeline

Head of Human Resources

Siemens Energy
02.2024 - Current

Group Human Capital Director

Broadspectrum Group
08.2021 - 08.2022

Human Resource Manager

CFAO PLC
10.2020 - 07.2021

Bachelor of Law (LLB) - Law

Ghana Institute of Management And Public Administration
09.2020 - 06.2023

Group Chief Human Capital Director

Jospong Group Of Companies
03.2019 - 10.2020

Head of Human Resources (Contract)

TAQA Energy
06.2018 - 02.2019

Chief Human Resource Officer (CHRO)

AirtelTigo
10.2017 - 05.2018

Ph.D. - Business Administration

Swiss Business School
06.2017 - 12.2020

Masters in Applied Management Research - Management Science

Swiss Business School
06.2017 - 12.2020

Human Resource Director

Airtel Ghana
06.2016 - 10.2017

Head of HR Operations / HR Business Partner - Commercial Functions

Airtel Ghana
08.2014 - 06.2016

Senior Human Resource Manager, Compensation and Benefits

Airtel Ghana
11.2013 - 08.2014

Masters in Business Administration (HRM Option) -

University of Ghana Business School
09.2011 - 05.2013

Bachelor of Arts – Business Administration -

University of Ghana Business, Legon
09.1999 - 05.2003

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Kwame AnnorSHRM-SCP, STMP, CILG, MIoD