KWAME ADU-SARKODIE
ACCRA
Summary
Proven leader in retail management, adept at inventory control and customer service, significantly enhancing store operations at BOTH AGNES NSAFOAH & AGNES AGYEI . Expert in employee management and problem-solving, ensuring high standards of store appearance and client satisfaction. Skilled in multitasking and fostering a positive workplace, driving sales and operational success. Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.
Overview
3
3
years of professional experience
Work History
Store Supervisor
AGNES NSAFOAH
03.2021 - Current
- Supervised daily operations by directing customer service, inventory and sales operation.
- Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.
- Supervised daily store activities to ensure smooth operations, proper staffing levels, and adequate inventory control.
Store Manager
AGNES AGYIE
04.2023 - 07.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Education
Bachelor of Science - Business Administration
GHANA INSTITUTE OF MANAGEMENT & PUBLIC ADMIN
ACCRA ,GHANA06.2026
Skills
- Inventory Management
- Customer Service
- Staff Supervision
- Multitasking and Organization
- Problem-Solving
- Sales Promotion
- Flexible Schedule
- Friendly and Positive
- Employee Management
- Cash Management
Languages
English
Bilingual or Proficient (C2)
Timeline
Store Manager
AGNES AGYIE
04.2023 - 07.2023
Store Supervisor
AGNES NSAFOAH
03.2021 - Current
Bachelor of Science - Business Administration
GHANA INSTITUTE OF MANAGEMENT & PUBLIC ADMIN
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