Summary
Overview
Work History
Education
Skills
Timeline
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THOMAS KWAKU OTENG

KUMASI

Summary

Dedicated Cleaner with a proven track record at ABIITIS CLEANING SERVICES, showcasing exceptional skills in cleaning and sanitizing, coupled with unparalleled reliability. Mastered efficient cleaning techniques, ensuring top-notch customer service and pristine environments. Achieved a significant improvement in client satisfaction, leveraging expertise in chemical handling and restroom sanitation.

Overview

2
2
years of professional experience

Work History

CLEANER

KAY'S LEGACY
11.2021 - 03.2024
  • Skilled at working independently and collaboratively in a team environment.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Removed trash, debris and other waste materials from premises.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Used time management and efficient cleaning methods to meet deadlines.

Cleaner

KAY'S LEGACY
11.2021 - 03.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Removed trash, debris and other waste materials from premises.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Maintained floor cleaning and waxing equipment.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Supervised supplies in inventory and submitted reorder requests.
  • Emptied trashcans and transported waste to collection areas.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Operated buffers and burnishers to clean and polish floors.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Maintained detailed logs of cleaning schedules and tasks, ensuring accountability and consistency.
  • Contributed to team efforts by training new staff on best practices in cleaning and maintenance.
  • Sustained cleanliness and order in outdoor areas, making them more inviting for guests and employees.
  • Enhanced client satisfaction with thorough cleaning and maintenance of all facilities.
  • Increased cleaning efficiency with introduction of color-coded cloth system to prevent cross-contamination.
  • Streamlined cleaning processes to increase efficiency without compromising on quality.
  • Ensured clean and welcoming environment for clients by meticulously cleaning common areas, restrooms, and offices.
  • Achieved record of zero complaints regarding cleanliness in assigned areas for entire year.
  • Supported event setups and teardowns, ensuring venues were returned to their original state promptly.
  • Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.
  • Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.

Education

High School Diploma -

ADANWOMASE SENIOR HIGH SCHOOL
Kumasi, Ghana
04-2019

Skills

  • Cleaning and sanitizing
  • Sweeping and Mopping
  • Housekeeping
  • Customer Service
  • Chemical Handling
  • Restroom Sanitation
  • Interior and exterior cleaning
  • Reliability and punctuality
  • Knowledge of cleaning products
  • Efficient Cleaning Techniques
  • Laundry services
  • Snow Removal

Timeline

CLEANER

KAY'S LEGACY
11.2021 - 03.2024

Cleaner

KAY'S LEGACY
11.2021 - 03.2024

High School Diploma -

ADANWOMASE SENIOR HIGH SCHOOL
THOMAS KWAKU OTENG