Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Kwaku Norkplim Tettey

Accra

Summary

Dynamic leader with extensive experience at GhIPSS, excelling in project management and marketing communications. Proven track record in delivering transformational projects and enhancing customer engagement through strategic planning and analytical thinking. Adept at fostering partnerships and executing innovative campaigns, resulting in increased adoption of payment services.

Overview

30
30
years of professional experience
1
1
Certification
2
2
years of post-secondary education

Work History

Head, Real-Time Payments

Ghana Interbank Payment and Settlement Systems (GhIPSS) Limited
Accra
03.2023 - Current
  • Lead the unit in developing and expanding the Instant Payment Business Portfolio.
  • Analyzing customer feedback to identify areas for improvement in products and services offered.
  • Developing and implementing strategies to drive usage, and increase revenue.
  • Coordinate with the marketing communications team to develop promotional materials and campaigns.
  • Collaborate with internal and external stakeholders to successfully execute projects.

Head, Project Management Office

Ghana Interbank Payment and Settlement Systems (GhIPSS) Limited
Accra
01.2018 - 03.2023
  • Coordinated with internal teams and external vendors to ensure the successful implementation of projects.
  • Supervised development and implementation of project plans, schedules, budgets, and reports.
  • Conducted regular meetings with stakeholders to track progress, discuss issues, and provide solutions.
  • Led meetings with internal team members, consultants, and contractors.
  • Provide periodic reports to management.
  • Supervised marketing communications and PR as an additional responsibility.
  • Supervised Enterprise Intelligence and Industry Training as additional responsibilities.

Manager, Projects

Ghana Interbank Payment and Settlement Systems (GhIPSS) Limited
Accra
08.2012 - 01.2018
  • Facilitated regular meetings between team members to review progress toward milestones.
  • Created presentations for internal and external meetings related to ongoing projects.
  • Drafted and presented reports to executive leadership regarding project status.
  • Developed detailed project plans and tracked progress against goals.
  • Drafted various project-related documents for executive approval.
  • Facilitated the successful delivery of all technology projects.

Manager, Business Development

Ghana Interbank Payment and Settlement Systems (GhIPSS) Limited
Accra
02.2008 - 08.2012
  • Oversaw all aspects of marketing communications, from the generation of campaign briefs to their execution and evaluation.
  • Managed media planning, buying, and relations.
  • Developed and implemented business development strategies to increase the usage and adoption of GhIPSS services.
  • Fostered partnerships with ad agencies, media houses, production houses, out-of-home agencies, and PR agencies.

Acting Marketing Manager

IKAM Limited
Accra
01.2007 - 01.2008
  • Maintained relationships with key customers through regular communication.
  • Supervised a team of junior marketers in following up on leads and generating sales.
  • Monitored progress and submitted performance reports.

Marketing Executive

IKAM Limited
Accra
09.2002 - 01.2007
  • Managing customer relationships, ensuring repeat business.
  • Winning new business through the development of proposals and participation in open tenders and pitches.
  • Managed clients in the private sector and government.
  • Prepared and submitted monthly sales reports.

Client Service Executive

TBWA/MARKCOM
Accra
09.1999 - 07.2002
  • Managed client accounts to ensure that all marketing communication needs are met.
  • Preparing and participating in advertising pitches.
  • Collaborating with internal stakeholders on clients' campaigns.
  • Ensuring clients' briefs are interpreted and executed according to expectations.
  • Participating in creative sessions.

Creative Executive

Ghana Advertising and Marketing (GAM) Limited
Accra
07.1996 - 09.1999
  • Participated in client meetings as a representative of the Creative Department.
  • Collaborated with designers, writers and other creative professionals to develop innovative ideas.
  • Managed the production of promotional materials and collateral.
  • Supported projects by coordinating the development and production of promotional content, such as commercials
  • Led creative team meetings to share ideas for the development of campaigns

National Service Person

Ghana Book Development Council
Accra
07.1995 - 06.1996
  • Administrative duties. - Taking minutes of meetings and running office errands.
  • Support the organization of regional book fairs.
  • Secretarial duites

Education

Bachelor of Arts - Book Industry (Publishing Studies)

Kwame Nkrumah University of Science And Technology
Kumasi
09-1994

MBA - Marketing Management

University of Ghana Business School
Accra
09.2000 - 06.2002

Skills

  • Project management
  • Marketing communications
  • Effective communication
  • Analytical thinking
  • Creative problem solving
  • Strategic planning

Affiliations

  • Formula 1 fan
  • Football enthusiast
  • Volunteering

Certification

  • Prince 2 Practitioner
  • Agile Foundation

Timeline

Head, Real-Time Payments

Ghana Interbank Payment and Settlement Systems (GhIPSS) Limited
03.2023 - Current

Head, Project Management Office

Ghana Interbank Payment and Settlement Systems (GhIPSS) Limited
01.2018 - 03.2023

Manager, Projects

Ghana Interbank Payment and Settlement Systems (GhIPSS) Limited
08.2012 - 01.2018

Manager, Business Development

Ghana Interbank Payment and Settlement Systems (GhIPSS) Limited
02.2008 - 08.2012

Acting Marketing Manager

IKAM Limited
01.2007 - 01.2008

Marketing Executive

IKAM Limited
09.2002 - 01.2007

MBA - Marketing Management

University of Ghana Business School
09.2000 - 06.2002

Client Service Executive

TBWA/MARKCOM
09.1999 - 07.2002

Creative Executive

Ghana Advertising and Marketing (GAM) Limited
07.1996 - 09.1999

National Service Person

Ghana Book Development Council
07.1995 - 06.1996

Bachelor of Arts - Book Industry (Publishing Studies)

Kwame Nkrumah University of Science And Technology
Kwaku Norkplim Tettey