Job Search Status
Open to workDesired start date: Open to discussion
Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal WorkLocation Preference
On-SiteRemoteHybridLocation: Accra, GH
Open to relocation: Yes
Open To Work
Kwaku Frimpong Amponsah
Accra
Work Preference
Summary
Highly organized and detail-oriented administrative professional excels in office management and special projects. Resourceful and adaptive team leader with expertise in maintaining productivity, employee and customer relationship management, and marketing. Results-oriented strategic planner with extensive knowledge of industry practices and cultural differences.
Overview
7
7
years of professional experience
Work History
Administrator
Sakyiwaa Foods
04.2024 - 06.2025
- Managed daily office operations and ensured efficient workflow.
- Supervised and performed data entry tasks, and filed invoices and contracts.
- Streamlined communication channels between the company and clients (buyers).
- Monitored emails, answered incoming calls, and responded to customer inquiries professionally.
- Served as the primary point of contact for external stakeholders, including clients and partners.
- Evaluated needs of company implement strategies and delegated tasks to optimize overall production.
Board member
Livelihood Empowerment Against Poverty(LEAP)
09.2019 - 10.2023
- Engaging in monthly meetings to brainstorm and come up with effective measures to help the disadvantaged population.
- Incorporated awareness and sensitivity to issues of diversity into working with children and persons with Disabilities.
- Attended workshops to be upgraded on current global affairs and research pertaining to issues of Gender.
- Provided outreach and on-site programming services where and when needed.
Social Welfare Officer
Department of Social welfare
Amasaman
09.2019 - 08.2020
- Adhering to the agency's policies and procedures through record keeping requirements, confidentiality of agency and client information and ethics.
- Served as the first point of contact for families and conducted investigations including gathering and analysing information to implement appropriate actions.
- Received and processed all child welfare referrals including allegations of child maltreatment and determined the eligibility, appropriateness and disposition of such referrals.
- Demonstrated a thorough knowledge of child welfare, traumatic experiences, substance abuse, family abuse, mental health and addiction, crisis intervention and suicide prevention in working with children and families.
- Conducted follow-up on beneficiaries (persons with disabilities, orphans, teen mothers, families living below the poverty line) of Government funded programs.
- Liaised with other social service organisations to provide holistic and culturally appropriate resources and referrals.
- Coordinated the organisation of a one-day workshop for heads of institutions on child and developmental care.
Intern
Department of Social welfare
Nkawie
06.2018 - 07.2018
- Developing and maintaining positive and effective communication with victims of sexual assault and human trafficking and their families, management, co-workers and all others that are involved in the client's care.
- Completing the necessary records and documentation in accordance with department's policy and procedures under the auspices of the ministry of Gender, children and social protection.
- Linking clients and families to resources (the police, legal aid, and the domestic violence shelter) in their communities so they have access to these services.
- Engaged in sensitisation programs on social issues such as Girl child education, sex exploitation, menstrual hygiene and general health and child protection.
- Organised literacy classes for out-of-school children and also children with learning difficulties.
- Community outreach and advocated from reputable institutions to provide repatriation packages from rural urban migration.
Education
B.A. - Social Work and Sociology
University of Ghana
Accra, Ghana05.2019
Skills
- Microsoft Office Suite
- Google suite of applications
- Call center trained
- Multitasking
- Decision-making
- Effective communication
- Team collaboration
- Time and stress management
- Recordkeeping and file management
- Adaptability
Volunteer Experience
Board member of Livelihood Empowerment Against Poverty (LEAP), engaging in monthly meetings to brainstorm and come up with effective measures to help the disadvantaged population, incorporated awareness and sensitivity to issues of diversity into working with children and persons with disabilities, attended workshops to be upgraded on current global affairs and research pertaining to issues of gender, provided outreach and on-site programming services where and when needed
Languages
- Akan (Twi, Fante etc.)
- English
References
- Mr. Eric Afrifa-Amoah, Director, Department Social Welfare & Community Development (Amasaman), (233) 26 094 9444
- Mrs. Rosemond Apea-Owusu, Director, Department of Social Welfare and Community Development (Nkawie), (233) 24 384 7360
Certification
Bachelors Degree in Social Work
Timeline
Administrator
Sakyiwaa Foods
04.2024 - 06.2025
Board member
Livelihood Empowerment Against Poverty(LEAP)
09.2019 - 10.2023
Social Welfare Officer
Department of Social welfare
09.2019 - 08.2020
Intern
Department of Social welfare
06.2018 - 07.2018
B.A. - Social Work and Sociology
University of Ghana