Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kwaku Boateng

Kumasi,AH

Summary

Dynamic and results-oriented professional with a proven track record at Kwaku Duah Enterprise, adept in inventory management and customer service. Excelled in team development, mentoring staff to enhance store operations. Demonstrated exceptional problem-solving skills and a friendly, positive attitude, significantly improving workplace efficiency and customer satisfaction.

Overview

3
3
years of professional experience

Work History

Shopkeeper

Kwaku Duah Enterprise
10.2023 - Current
  • Assisted customers by answering questions and suggesting merchandise.
  • Trained, coached and scheduled employees to improve store upkeep and operations.
  • Evaluated employee performance regularly, providing constructive feedback for continuous improvement.
  • Documented shipping and receiving records to confirm receipt of orders.
  • Ordered goods from various vendors to maintain store merchandise levels.
  • Maintained detailed records of inventory levels, placing orders as needed to ensure optimal stock availability at all times.
  • Received product shipments and organized in stockroom storage area.

National Service Person

Kumasi South Hospital
11.2022 - 09.2023
  • Developed leadership qualities by overseeing projects and mentoring junior National Service members.
  • Assisted the pharmacist in dispensing drugs.
  • Assisted the lab technicians in taking blood samples of patients.
  • Developed counseling skills by assisting the nurses in patient's counseling process.
  • Embraced opportunities for personal growth by constantly seeking new challenges and pushing boundaries during the service term.
  • Enhanced teamwork skills by participating in group tasks and collaborating with fellow National Service members.

Intern

Church Of Christ Mission Clinic
07.2021 - 08.2021
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Assisted the health workers in taking patient's vitals.
  • Helped in record keeping.

Intern

St. Mary's Kiddie Care
06.2021 - 07.2021
  • Assisted the caregivers in providing care for the kids.
  • Taught the kids numeric.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Education

Bachelor of Arts - Social Work

Kwame Nkrumah University Of Science And Technology
Kumasi, Ghana
09.2022

Skills

  • Friendly and Positive
  • Problem-Solving
  • Inventory Management
  • Work Planning and Prioritization
  • Store maintenance
  • Customer Service
  • Team Development

Timeline

Shopkeeper

Kwaku Duah Enterprise
10.2023 - Current

National Service Person

Kumasi South Hospital
11.2022 - 09.2023

Intern

Church Of Christ Mission Clinic
07.2021 - 08.2021

Intern

St. Mary's Kiddie Care
06.2021 - 07.2021

Bachelor of Arts - Social Work

Kwame Nkrumah University Of Science And Technology
Kwaku Boateng