KWADWO NHYIRA KWARTENG-BOAMAH
Tema
Summary
Driven team worker and problem-solver seeking challenging roles. With a BA in Geography and Resource Development, I have a keen understanding of enhancing operational efficiency and contributing to the overall company growth. My National Service and internships have honed my ability to analyze complex data, prioritize problems needing attention, identify solutions and effectively communicate findings. I am eager to contribute to a team that values innovation and sustainability.
Overview
3
3
years of professional experience
Work History
CUSTOMER SERVICE - CLEARING AND FORWARDING (NSS)
AFRICA GLOBAL LOGISTICS
10.2024 - 10.2025
- Created and handled client files and applications expeditiously using AS/400, ICUMS, Microsoft Excel and various container tracking platforms.
- Created various required permits for clearing clients’ shipments.
- Handled FDA permits and related concerns.
- Handled customs risk issues for clients.
- Assisted with invoicing and bank transactions for clients and their shipments.
- Handled Transport Orders for clients’ consignments to be delivered to their desired locations.
- Provide other seamless services that were convenient and secure.
- Performed customer-centric, solution-oriented, and data-driven activities.
OPERATIONS REPRESENTATIVE (Internship)
BOSY MARITIME SERVICES LIMITED
04.2024 - 05.2024
- On-field clerking of various company operational activities.
- Data base entries and other administrative work.
CLIENT SERVICES REPRESENTATIVE (Internship)
GHANA REVENUE AUTHORITY
11.2022 - 12.2022
- Handled tax returns filing of documents for clients/taxpayers.
- Communicated with customers to resolve issues regarding tax documents or accounts.
- Aided in tax return processing for clients/taxpayers.
Education
B.A. - GEOGRAPHY AND RESOURSE DEVELOPMENT WITH ARCHAEOLOGY
UNIVERSITY OF GHANA – LEGON
ACCRA, GhanaIT @ THE WORKPLACE PRIMER -
INTERCOM PROGRAMMING AND MANUFACTURING COMPANY LIMITED (IPMC)
Tema community 6, GhanaGENERAL ARTS PROGRAM - WASSCE
ACHIMOTA SENIOR HIGH SCHOOL
Achimota, GhanaBECE -
TEMA FIRST BAPTIST CHURCH SCHOOL
Tema, GhanaSkills
- Proficiency in Microsoft Office Suite
- Email etiquette
- ICUMS
- SPOT / AS/400 prowess
- Research and data analysis
- Customer support and satisfaction
- Digital Affiliate marketing
- Cross-functional team Coordination
- Adaptability
- Multitasking and organization
- Attention to detail
- Interpersonal intelligence
- Active listening
- Initiative - taking
- Creative problem solving
- Safety awareness
- Drive/Energy
- Leadership and Goal Orientation
- Sales and entrepreneurial skills
References
Available upon request
Leadership And Extracurricular Activities
- University of Ghana inter-halls competition participant.
- Affiliate Marketing on Digitstem Certificate (Ultimate Money Machine Course) (12/24/24)
- Achimota Secondary School Gentleman of Our Time second runner up (2017)
- Lugard House Soccer Team Captain 2019/2020
- Sports Prefect, Tema First Baptist Church School (2016/2017)
Languages
English
Advanced
C1
Spanish
Beginner
A1
French
Beginner
A1
Timeline
CUSTOMER SERVICE - CLEARING AND FORWARDING (NSS)
AFRICA GLOBAL LOGISTICS
10.2024 - 10.2025
OPERATIONS REPRESENTATIVE (Internship)
BOSY MARITIME SERVICES LIMITED
04.2024 - 05.2024
CLIENT SERVICES REPRESENTATIVE (Internship)
GHANA REVENUE AUTHORITY
11.2022 - 12.2022
B.A. - GEOGRAPHY AND RESOURSE DEVELOPMENT WITH ARCHAEOLOGY
UNIVERSITY OF GHANA – LEGON
IT @ THE WORKPLACE PRIMER -
INTERCOM PROGRAMMING AND MANUFACTURING COMPANY LIMITED (IPMC)
GENERAL ARTS PROGRAM - WASSCE
ACHIMOTA SENIOR HIGH SCHOOL
BECE -
TEMA FIRST BAPTIST CHURCH SCHOOL