Kwadwo Kwarteng
Summary
Dynamic Operations Manager at VAZEAMRJI Enterprise with expertise in supply chain optimization and team leadership. Proven ability to enhance workflow efficiency and ensure safety compliance. Skilled in P&ID interpretation and customer support, fostering collaboration to achieve operational excellence. Committed to driving results through effective training and strategic planning.
Overview
10
10
years of professional experience
Work History
Operations Manager
VAZEAMRJI Enterprise
06.2025 - Current
- Managed daily operations and ensured compliance with safety regulations.
- Oversaw inventory management and streamlined supply chain processes.
- Led cross-functional teams to improve workflow efficiency and productivity.
- Developed training programs for new staff to enhance operational knowledge.
- Coordinated logistics operations to ensure timely delivery of goods.
- Managed inventory levels and conducted regular stock audits.
- Operated forklift to transport materials across warehouse efficiently.
Deckhand
Ghana Maritime Authority
Accra
02.2019 - 09.2021
- Preparation of departure for tugs.
- Assist of navigation task.
- Keeping records.
- Monitored engine room bilges for any signs of water leakage or contamination.
- Performed safety checks on all equipment and gear prior to use.
- Checked navigation lights regularly to ensure they were functioning properly.
- Ensured that all required safety protocols were followed while underway.
- Conducted regular maintenance on deck machinery such as winches, pumps, cranes.
- Prepared meals for crew members and served them at meal times.
- Ran errands ashore as needed such as purchasing fuel or provisions for the vessel.
Call Centre Agent
MTN Ghana Limited
Accra
12.2015 - 08.2018
- Excellent verbal and written communication and telephone skills.
- Deliver a good customer service satisfaction and loyalty.
- Updates on job knowledge by studying new product descriptions.
- Provide effective and timely resolution of a range of customer inquiries; informing customers of new services and introducing new products or promotions in relation to their needs.
- Able to maximise positive outcomes through effective conflict resolution techniques.
- Escalate unresolved problems to appropriate authorities in charge.
- Strike a positive and cooperative tone with both customers and co-workers.
- Good problem solving, effective interpersonal skills, teamwork orientation and time management skills.
Traffic Warden-National Service
Ghana Police Service
Accra
08.2015 - 07.2016
- Assisting the police in keeping a look out for stolen vehicles.
- Checking for infringements of waiting restrictions and on the loading and unloading of goods.
- Checking that vehicles are displaying up to date motor vehicle licenses (tax discs).
- Arranging for vehicles to be clamped, or removed by the police to a parking pound if necessary.
- Traffic control.
Education
TVET - Forklift
CHAFAS Training Institute
Accra10-2025
AutoCAD Advance - Engineering
Regional Maritime University
Accra06-2025
P&IDs - Engineering
Regional Maritime University
Accra06-2025
Advance Diploma - Hardware and Networking
OpenLabs NIIT Ghana
Accra04-2022
Diploma - Ports And Shipping Administration
Regional Maritime University
Accra06-2023
H.N.D - Nautical Science
Regional Maritime University
Accra06-2015
Para-military Training -
Regional Maritime University
Accra06-2014
WASSCE - General Agriculture
St Peters Snr High School
Kwahu-Nkwatia05-2012
Skills
- P&ID interpretation
- P&ID diagram construction
- AutoCAD P&ID knowledge
- First aid training
- Emergency response readiness
- Equipment operation
- Vessel maintenance
- Record keeping
- Safety procedures
- Customer support
- Planning
- Safety awareness
- Vessel painting
- Cleaning and sanitation
- Performing maintenance
- Small boat handling
- Watchkeeping experience
- Problem solving
- Team collaboration
- Supervision and leadership
- Forklift operation
References
Mr. Richard Baafi (CEO)
Vazeamrji Enterprise
00233 247071292
Mr. Godfred Boateng (Supervisor)
Ghana Maritime Authority
00233 244387073
Timeline
Operations Manager
VAZEAMRJI Enterprise
06.2025 - Current
Deckhand
Ghana Maritime Authority
02.2019 - 09.2021
Call Centre Agent
MTN Ghana Limited
12.2015 - 08.2018
Traffic Warden-National Service
Ghana Police Service
08.2015 - 07.2016
TVET - Forklift
CHAFAS Training Institute
AutoCAD Advance - Engineering
Regional Maritime University
P&IDs - Engineering
Regional Maritime University
Advance Diploma - Hardware and Networking
OpenLabs NIIT Ghana
Diploma - Ports And Shipping Administration
Regional Maritime University
H.N.D - Nautical Science
Regional Maritime University
Para-military Training -
Regional Maritime University
WASSCE - General Agriculture
St Peters Snr High School