Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Kukari Tili Jo Simon

Zabzugu

Summary

A proactive young man, hardworking, enjoys working in the most challenging position in an organization and ready to learn to improve or maintain the existing atmosphere of progress and integrity in the Organization.

Professional educator with strong background in developing and implementing engaging curriculum. Adept at fostering collaborative learning environment that encourages student growth and achievement. Skilled in classroom management, lesson planning, and adapting to diverse educational needs. Known for reliability and flexibility, ensuring smooth and effective teaching operations.

Overview

12
12
years of professional experience

Work History

Teacher

Ghana Education Service
01.2018 - Current
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
  • Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
  • Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
  • Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
  • Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
  • Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
  • Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
  • Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
  • Integrated cultural awareness into lessons by incorporating diverse perspectives and materials into the curriculum.
  • Mentored new teachers, sharing best practices and providing guidance to help them adapt to their new roles successfully.
  • Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
  • Coordinated with language specialists to support English Language Learners, fostering more inclusive classroom.
  • Led professional development workshops for peers on effective classroom management techniques.
  • Organized and led educational field trips that complemented classroom learning, broadening students' real-world understanding.
  • Enhanced literacy skills with targeted reading programs.
  • Designed and implemented differentiated instruction strategy to meet diverse learning needs, enhancing educational outcomes.
  • Utilized data-driven instruction to tailor lessons for improved academic performance.
  • Conducted ongoing professional development in educational technology, keeping teaching approach current and effective.

Client Service Officer

VisionFund Ghana Limited
05.2014 - 05.2018
  • Maintained detailed records of all client interactions, ensuring accurate information was available for reference during future engagements.
  • Developed strong relationships with clients, fostering trust and loyalty through consistent communication and support.
  • Enhanced client satisfaction by promptly addressing inquiries and resolving issues.
  • Demonstrated excellent analytical skills by identifying patterns in client behavior and proactively addressing potential issues before they escalated.
  • Delivered high-quality customer support by efficiently managing multiple priorities while maintaining a positive attitude under pressure situations.
  • Provided ongoing training to junior team members, contributing to their professional development and improving overall team performance.
  • Provided knowledgeable service and support for all customer needs.
  • Consistently exceeded performance metrics, resulting in recognition as a top-performing Client Service Officer.
  • Facilitated timely resolutions of client concerns, minimizing potential negative impacts on the business relationship.
  • Contributed significantly to annual revenue growth by successfully closing deals involving complex financial products tailor-made to meet clients'' unique needs.
  • Assisted with special marketing projects by coordinating distribution of marketing mailers, contacting customers to explain new marketing campaigns.
  • Collaborated closely with internal teams, such as operations and finance, to ensure timely processing of clients'' transactions and compliance with regulatory requirements.
  • Accepted and processed payments, updated accounts and issued receipts.
  • Managed receptionist area by greeting visitors, responding to telephone, and email inquiries and providing information for in-person requests.
  • Implemented process improvements that resulted in reduced response times for clients'' inquiries without sacrificing quality or accuracy.
  • Optimized service delivery by staying informed on industry trends, emerging technologies, and best practices in customer service management.

Teacher

Ghana Education Service
09.2013 - 08.2014
  • Demonstrated adaptability by quickly learning new roles and responsibilities as needed throughout the service term.
  • Delivered high-quality results within assigned projects, showcasing attention to detail and commitment to excellence.
  • Enhanced teamwork skills by participating in group tasks and collaborating with fellow National Service members.
  • Built effective communication skills by liaising with diverse groups of people within the community and across different agencies.
  • Improved public speaking abilities through leading presentations and briefings during service activities.
  • Strengthened interpersonal skills through regular interaction with fellow National Service members, fostering camaraderie and a sense of common purpose.
  • Promoted a positive image of National Service through professionalism, enthusiasm, and dedication to duty.
  • Gained hands-on experience in various industries, broadening skillset and increasing overall employability.
  • Fostered cross-cultural understanding by engaging with individuals from diverse backgrounds during service assignments.

Education

Master of Arts - Post |Graduate Diploma in Education

University For Development Studies
Tamale
09-2023

West Africa Sec. School Certificate -

St. Charles Minor Seminary Secondary School
01.2007

Basic Education Certificate Examination -

Tatale Roman Catholic Junior High School
01.2004

Skills

  • Strong Communication Skills
  • Ability to work under pressure
  • Adapt to change and maintain a high level of performance
  • Self-confident and very transparent
  • Ability to relate well with all levels of staff
  • Very fair and firm personality

Personal Information

  • Date of Birth: 02/07/89
  • Nationality: Ghanaian

Timeline

Teacher

Ghana Education Service
01.2018 - Current

Client Service Officer

VisionFund Ghana Limited
05.2014 - 05.2018

Teacher

Ghana Education Service
09.2013 - 08.2014

West Africa Sec. School Certificate -

St. Charles Minor Seminary Secondary School

Basic Education Certificate Examination -

Tatale Roman Catholic Junior High School

Master of Arts - Post |Graduate Diploma in Education

University For Development Studies

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Kukari Tili Jo Simon