KPEGBA NOBLE FRANCIS
ACCRA
Summary
Dynamic Spare Parts Manager with proven success at ARASH MOTORS LTD, achieving a 60% increase in spare parts sales. Skilled in enterprise resource planning (ERP) and team leadership, I excel in inventory control and fostering strong interpersonal relationships, driving operational efficiency and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Spare Parts Manager
ARASH MOTORS LTD
ACCRA
02.2023 - Current
- Replenish spare parts for dealers so they have stocks all the time
- Collect customer and market feedback and report information to managements
- Prepare daily and monthly sales report with management
- Share monthly stock report with management
- Travel to dealers to ensure actual stock levels
- Carry out sales visits to current and prospective customers.
- Established individual parts inventory levels to balance stock for maximum inventory turns.
- Determined parts status and arrival changes to keep customers satisfied and informed.
- Developed and implemented inventory control systems to ensure accuracy of stock levels.
- Coordinated with service department to ensure availability of necessary parts for repairs.
- Developed strategies for reducing costs associated with procuring spare parts.
- Established pricing strategies to remain competitive while ensuring profitability.
- Pushed discounted rates for aging parts to improve sales opportunities.
- Created procedures to monitor returns and exchanges of defective items.
- Organized and maintained the parts warehouse for easy access and efficient workflow.
- Managed customer inquiries and complaints regarding parts availability and pricing.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Assisted other departments within the organization as needed regarding matters related to inventory control or supply chain management.
Warehouse Officer
FAREAST MERCANTILE LTD
ACCRA
09.2013 - 06.2016
- Maximizing space usage within the warehouse.
- Working with supervisors and managers to improve staff performance.
- Loading of vans up to their full load limit using sales force automation (SFA) software
- Sorting of stocks
- Kept all documentation and records accurate and up-to-date with the latest data to prevent errors in processing or delivery.
- Giving of top-ups to the van to replenish their stocks level
- Offloading of vans and ensure accurate stock check
- Ensure stock transfer to the warehouse at least twice every week
- Setting aside storage areas for new stock
- Reducing damages in the warehouse
- Keep unauthorized persons from entering the warehouse.
- Preparing of offloading and loading report, sales returns report and stock reconciliation report
- Preparing of waybills for delivery trucks
- Ensuring products are staked properly
- Ensure monthly stock take
- Using enterprise resource planning (ERP) in passing all credit notes and other data entries.
- Trained new staff on job duties, company policies, and safety procedures
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Warehouse and Parts Officer
PLATINUM MOTORS & TRADING CO. LTD.
ACCRA
01.2016 - 01.2016
- Correlates the operation of the warehouse with a keen interest in keeping track of information in order to keep businesses and supply chains on schedule.
- Supervise all facets of routine deliveries by effectively routing loads and offloading of stocks
- Manages warehouse; i.e., spare parts and vehicle
- Coordinate with spare dealers for spare part orders.
- Spare parts sales increased by 60%.
- Supervises assembling vehicle, ensure PDI and delivery
- Prepare and share daily and monthly reports with management
- Coordinate distribution processes
- Kept all documentation and records accurate and up-to-date with the latest data to prevent errors in processing or delivery.
- Ensure all bin cards are updated once stocks are picked from the shelve
- Keep records of all items received or transferred to another location or branch transfer
- Make corresponding entries in the system, enterprise resource planning (ERP), once stocks are received or transferred to another location or branch transfer.
- Collaborate with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Alternate goods in inventory by observing the 'first in, first out' approach to keep shelves organized and properly stack
- Inspect work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Maintained workplace safety by involving employees in order to maximize engagement and team morale.
- Challenge teams to achieve high-performance within the distribution network to meet inventory targets.
Education
CHARTERED INSTITUTE OF PROCUREMENT AND SUPPLY (CIPS)
UK02.2021
Master of Science - PROCUREMENT AND SUPPLY CHAIN MANAGEMENT
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
KUMASI02.2020
Bachelor of Science - LOGISTICS AND SUPPLY CHAIN MANAGEMENT
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
KUMASI06.2018
Higher National Diploma - PURCHASING AND SUPPLY
ACCRA TECHNICAL UNIVERSITY
ACCRA08.2012
BUSINESS MANAGEMENT -
ASUKAWKAW SENIOR HIGH
06.2006
Skills
- Proficiency in Microsoft Office
- Interpersonal skills
- Knowledge in enterprise resource planning (ERP)
- Versed in WMS software
- Proper inventory control
- Good record-keeping
- Team management
- Strong writing and verbal communication
- Team leadership
- Parts identification
- Multitasking
Hobbies and Interests
- TEACHING
- READING
- TRAVELING
References
- MR. MAXWELL OCRAN, COCOA MARKETING LTD., WAREHOUSE AND PORT MANAGEMENT, +233 24 401 0387, maxtyocran@gmail.com
- MR. SAMUEL ASARE AMPOFO, UNITED CHRISTIAN MINISTRY, P.O BOX 104, KANESHIE, ACCRA, +233 24 604 0184
Languages
English
First Language
Timeline
Spare Parts Manager
ARASH MOTORS LTD
02.2023 - Current
Warehouse and Parts Officer
PLATINUM MOTORS & TRADING CO. LTD.
01.2016 - 01.2016
Warehouse Officer
FAREAST MERCANTILE LTD
09.2013 - 06.2016
CHARTERED INSTITUTE OF PROCUREMENT AND SUPPLY (CIPS)
Master of Science - PROCUREMENT AND SUPPLY CHAIN MANAGEMENT
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
Bachelor of Science - LOGISTICS AND SUPPLY CHAIN MANAGEMENT
KWAME NKRUMAH UNIVERSITY OF SCIENCE AND TECHNOLOGY
Higher National Diploma - PURCHASING AND SUPPLY
ACCRA TECHNICAL UNIVERSITY
BUSINESS MANAGEMENT -
ASUKAWKAW SENIOR HIGH