Summary
Overview
Work History
Education
Skills
Certification
Other positions held
Languages
References
Timeline
Generic

KPARU PUOPILA PEARL

ACCRA

Summary

I am a results-oriented person who believes in delivery, competence, and has an edge in initiating new ideas into any kind of work I find myself doing, especially as a communications person. I am also a fast learner, very effective in teamwork, a good communicator, patient as well as tolerant, and, above all, can withstand pressure in any aspect of my duty. I am proactive, with a history of managing multiple tasks in various areas, with specialities in conflict resolution, team coordination, and customer support. Highly organized, detail-oriented, and thrives in a fast-paced, intense environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Administrative Assistant

Luminos Fund
Accra
01.2024 - Current
  • Sup
  • Make travel plans and logistical arrangements for the team, including researching and booking suitable accommodations, flights, training or conference venues, and transportation for staff travel.
    • Record and share accurate minutes at relevant team meetings.
    • Request and reconcile expense reports for consultants.
    Organize and schedule virtual and in-person appointments with internal stakeholders.
    • Manage on-site office operations, maximizing the value and effective use of the space, and tracking and replacing office supplies as necessary.
    Provide support for the full registration of the Luminos Fund as an entity in Ghana.
    Set up basic IT and provide support for the team, requesting additional support as needed.
    • Oversee the management of all leases, contracts, and other financial commitments.
    • Monitor relevant legislation (employment standards, occupational health and safety, human rights, etc.). To ensure organizational compliance.
    • Maintain an up-to-date document repository for organizational documents, including grant agreements, internal policies and procedures, and other operational records.
    • Maintain corporate registrations, designations, and licenses with the applicable state and regional-level agencies.
    Coordinate transportation, accommodation, and dietary arrangements for internal and external travel as required.

Front Desk Assistant And Communications Support

WaterAid Ghana
Accra
09.2022 - 09.2023
  • Compiled vendor applications review submissions and compile eligible suppliers for due diligence, vendor conferences, screening against any proscribed list, and ethical checks.
  • Completed a broad variety of administrative tasks for the office and the Country Director including: managing an active calendar of appointments; completing expense reports; composed and prepared correspondence that is sometimes confidential; arranged complex and detailed travel plans, itineraries, and agendas; and compiled documents for meetings
  • Conference and Workshop Coordination
  • Meeting Management.
  • Wrote Reports and Minutes
  • Arranged Logistics for conferences(hotel reservation)
  • Ticket reservation for travels(International and Local)
  • Wrote Visa application letters.
  • Played a "Gatekeeper" and "gateway" role for Country Director and Regional Director.
  • Drafted acknowledgement letters, personal correspondence, and other tasks that facilitate the County Director's ability to effectively lead the Country Office.
  • Developed Case studies.
  • Wrote stories for newsletters.
  • Assisted in branding and promotional material production.
  • Liaised with IT to review the existing knowledge management protocols and work with different departments to support the roll-out of a structured CP knowledge management system.
  • Developed and populate core EI competencies under each organizational value to be used by Line Managers and Supervisors to facilitate discussions for EI improvement towards improving EI competencies among staff.
  • Reviewed all procurement forms in line with the organization's Policy and procedures and program needs.
  • Supported with general office administration, working closely with other administrators and performing any additional responsibility as may be assigned.
  • Collaborated with finance, and other team members to review and map out all CP business processes, indicating all steps/activities, staff involved and the determined responsibilities for each step as per the revised accounts and procurement manual.
  • Worked with IT, explore and use appropriate tools such as Swim Lane Diagramming to design user-friendly maps.
  • Supported with implementation of communication-related activities.
  • Supported in taking photos during Workshops and conferences.
  • Developed Contract Templates.
  • Developed Office induction Templates.

Front Desk Assistant(National Service)

WaterAid Ghana
Accra
10.2020 - 11.2021
  • Welcomed large volume of guests and improved overall customer service.
  • Media clipping
  • Took minutes
  • Welcomed visitors and book appointments for meetings.
  • Coordinated meetings such as Regional Management meetings with International Staff and more
  • Supported in event planning and itinerary.
  • Enhanced guest satisfaction by answering inquiries about business operations and policies, resolving concerns, and developing creative solutions to guest concerns.
  • Maintained important files, ran reports, and delivered updates on occupancy and revenue.
  • Produced and distributed other forms of communication such as emails, letters, organizational media post and others
  • Reviewed safety, health, and sanitation processes throughout areas and enforced rules to promote security and safety.
  • Coordinated with internal departments to handle wide range of guest needs.
  • Coordinated the media and follow up on published stories.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Handled payment processing and provided customers with details on payment.

Front Desk Assistant (intern)

Northern Electricity Company
WA
06.2019 - 08.2019
  • Coordinated with internal departments to handle a wide range of guest needs.
  • Responded to phone calls for and on behalf of the organization.
  • Keep records of documents
  • Attended to customer complains
  • Helped in registration for new meters

Teacher

Tender Care Preparatory School
WA
05.2017 - 08.2018
  • Tender care Preparatory/ JHS 1
  • Tutored students requiring extra help and gave additional practice work to help improve conceptual understanding.
  • Established and enforced rules for behavior and procedures to maintain order among students.
  • Assisted fellow teachers with assignment development, special projects, tests, administrative updates, and grading.
  • Supervised students throughout the day, both in the classroom and outside during breaks.
  • Remained calm and patient in student interactions to support individual growth and development.
  • Conquered the challenges of working with highly diverse student population to attain exceptional student achievement.
  • Planned and implemented lessons using various teaching strategies to meet diverse student needs.
  • Graded student papers and assignments to track student progression.
  • Tested students' comprehension of subject matter through quizzes, tests and projects.

Education

Bachelor of Arts - Public Relations Management

University Of Professional Studies
Accra, Ghana
09.2022

DIPLOMA - Public Relations Management

University of Professional Studies
Accra, Ghana
06.2020

Senior High School - General Art

St. Anne’s Girls Senior High School
Damongo, Ghana
06.2017

Master of Philosophy - Media And Digital Communication Management

University of Professional Studies
Accra, Ghana

Skills

  • SOFT SKILLS
  • Communication Skills
  • Problem-Solving Skills
  • Emotional Intelligence
  • Time management
  • Critical Thinking Skills
  • Flexibility
  • Teamwork
  • Organization Skills
  • Creative
  • Integrity
  • Dependable
  • HARD SKILLS
  • Writing Skills
  • Computer Skills
  • Presentation Skills
  • Public speaking skills
  • Reporting & Record keeping
  • Photography & Advertising
  • Event Coordination
  • Public Relations & Media Relations

Certification

  • I have obtained a certificate in Digital Marketing and Customer Excellence
  • A certificate in Digital Marketing and Advanced Communication.
  • A certificate in Advertising Copyright and Production
  • Working in Partnerships from WaterAid's Learning Hub.
  • A certificate on Basic Personal Safety and Security Training from WaterAid's Learning Hub.
  • A certificate on Time Management( E-Learning)
  • A certificate on Safeguarding @ WaterAid.
  • And training on Emotional Intelligence.
  • A certificate on Child Safeguarding.
  • A certificate on Ethical Standards and Legal Compliance.

Other positions held

  • Financial Secretaryship and secretaryship position in my Church youth group for 6 years- From 2012-2018
  • Debating club president in Senior High School.-2016-2017
  • Public Relations Officer for the Generous Heart Initiative- A student initiative to reach out to the less privileged and Orphans.-2020-2022

Languages

Dagaare
First Language
English
Proficient (C2)
C2
Asante Twi
Intermediate (B1)
B1

References

References available upon request.

Timeline

Administrative Assistant

Luminos Fund
01.2024 - Current

Front Desk Assistant And Communications Support

WaterAid Ghana
09.2022 - 09.2023

Front Desk Assistant(National Service)

WaterAid Ghana
10.2020 - 11.2021

Front Desk Assistant (intern)

Northern Electricity Company
06.2019 - 08.2019

Teacher

Tender Care Preparatory School
05.2017 - 08.2018

Bachelor of Arts - Public Relations Management

University Of Professional Studies

DIPLOMA - Public Relations Management

University of Professional Studies

Senior High School - General Art

St. Anne’s Girls Senior High School

Master of Philosophy - Media And Digital Communication Management

University of Professional Studies

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KPARU PUOPILA PEARL