KOJO HASTINGS
Summary
Results-driven Director with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Accomplished Director well-versed in assessing risk, developing solutions and implementing positive changes to achieve sustainability and growth in challenging market conditions. Adept at building and strengthening business and customer relationships. Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic. Pragmatic professional with solid experience in leadership roles. Adept at implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure Management position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
29
29
years of professional experience
Work History
CEO
Genelec Capital Limited, Genelec Support Services Limited•Genelec Infrastructure Development Services Limited•Zenith Hygiene Systems Ghana Limited
01.2017 - 01.2023
- Performing strategic consulting in the areas of Business Development, Sales, and Marketing
- Designed the models to ensure a disciplined and a proactive approach to align service portfolios to strategic objectives and business goal
- Aided a prominent charitable organization in Ghana with an audit of their $25 Million fund
- Conducted a review of all their income activities and prepared a set of best practice recommendations designed to improve their charitable objectives and operating process
- Redesigned African risk management process for a multinational financial firm
- Directly responsible for preparing the West African business case – which encompassed investment and trading practices, financial reporting and legal and regulatory requirements in Ghana, Togo, Burkina-Faso and Ivory Coast
- Directed several market research and benchmarking studies of Ghana for foreign missions in UK that focused on new business opportunities, customer acquisition and investment strategies
- Directed and responsible for preparing a needs analysis for the Ghanaian Government providing recommendations to the UK government on their requirements for a loan facility through the UKEF
- Synopsis of Achievements
- Lead role as Project Partner / Country Director in securing $175 Million Barclays UK loan guaranteed by UK Government for the Government of Ghana
- Lead role to secure contract for NMS International UK to construct 7 district Hospitals for Ministry of Health – Ghana
- Lead role as Local Representative to secure contract for BHM International UK Tranche 1 $105M – Tema – Aflao Motorway Project under the Ministry of Roads & Highways - Ghana
- Employment, Sourcing of funds for both the Government of Ghana and other private entities
- Leading a team of Business and Management consultants from both UK and Ghana to execute various Infrastructural projects in Ghana
- Leading the Business and Management Support Services team for major Infrastructural projects in West Africa
- Lead in Business and Management Advisory Services to various International Groups
- Direct and manage International relocation services
- Representing various international groups towards securing Government of Ghana contracts in various projects
- Business development services to multinational groups
- Developed key operational initiatives to drive and maintain substantial business growth.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Introduced and represented BHM UK International in Ghana securing a roads project of $105M
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
- Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
- Represented organization at industry conferences and events.
- Cultivated company-wide culture of innovation and collaboration.
- Communicated directly with customers and partners to build strong business networks and relationships
- Communicated directly with customers and partners to build strong business networks and relationships.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Implemented innovative business development strategies to increase customer base and expand market share.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Identified business development challenges and customer concerns for proactive resolution.
- Utilized market trends, mission priorities and customer goals to envision, shape and close new opportunities.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Implemented creative sales training techniques for new and existing staff to increase revenue and overall success.
- Collaborated with sales and marketing departments to support client acquisition.
- Assessed current service needs and calculated product satisfaction levels to make appropriate product and service adjustments.
- Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors.
- Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
- Contributed to industry events and trade shows to showcase products and gather industry intelligence.
- Created cross-functional teams to promote consistent brand messaging, demand-generation programs and sales tools.
- Created and managed social media campaigns to increase brand engagement.
- Conducted market research to identify new opportunities and target markets.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Continually maintained and improved company's reputation and positive image in markets served.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Devised content strategy to effectively engage target audiences.
- Coordinated with design and media teams to develop high-quality creative assets.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
- Managed budget allocation and resource utilization to maximize marketing ROI.
- Optimized email campaigns to increase open and click-through rates.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
- Improved website visibility through development and implementation of SEO strategies.
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
- Generated sponsorships with related and partnering entities to enhance marketing objectives.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Mentored local personnel on best practices and protocols to maximize productivity.
- Wrote and distributed press releases to increase brand visibility.
Project Partner / Country Director
NMS Infrastructural UK Limited / BHM International UK Limited
01.2012 - 01.2016
- Develop NMS's business initiatives
- Business development and preparation of market for pre contract effectiveness
- Representative for NMS at consultative meetings with the Government of Ghana
- General management and advisory services
- General Customer / Government liaison services
- Developing techniques of marketing to increase sales
- Provision of Facilities for operations
- Business Development Services
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Monitored and coordinated workflows to optimize resources.
- Managed daily operations while overseeing multiple locations to foster increased productivity.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Evaluated company documentation to verify alignment with regulatory requirements.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
- Oversaw supply chain functions to verify inventory levels and budget adherence.
- Drafted and distributed reports to assist board members with critical business decisions.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Facilitated business by implementing practical networking techniques.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Drove sales by developing multi-million dollar contract sales.
Area Manager
Southern Rail Limited, Croydon
01.1994 - 01.2012
- Assumed various role covering staff management, client/customer service, business strategy implementation and client/customer service improvement
- Instrumental in igniting revenues from £580K in 2005 to £2 million in 2007
- Received customer service award from Strategic Rail Authority for outstanding customer service delivery
- Liaised between stakeholders and effectively managing company assets
- Successfully exceeded all KPI
- Client/customer service management, recruitment, disciplinary and staff performance monitoring.
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Transformed underperforming teams into productive, profitable teams.
- Resolved conflicts promptly to promote positive environment for customers.
- Brought in exceptional candidates to boost team productivity and operational efficiency.
- Directed workforce planning, customer retention and customer service management for multiple locations.
- Oversaw budget planning, strategy development, community outreach for organization.
- Drove revenues and team morale by developing and deploying sales contests.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Built positive and productive relationships with store and field leadership.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Modeled best practices for sales and customer service.
- Generated financial and operational reports to assist management with business strategy.
- Optimized team performance with newly implemented sales and merchandising procedures.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
- Held meetings with director to identify techniques to overcome sales obstacles.
Executive Director
KRON Finance & Investment Limited
01.2012 - 12.2012
- Develop KRON's business initiatives and strategies in Ghana and other Anglophone ECOWAS countries
- Business plan development and preparation of market study report
- Representation of foreign interests in Ghana
- General management and advisory services
- General Customer services
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Built relationships with donors, government officials and other organizations to secure funding and support for organization.
- Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
- Represented organization to local public by giving presentations and speeches and participating in community events.
- Defined company roles and responsibilities to establish and enhance processes.
- Built and maintained strong company teams by hiring and training qualified staff to create positive and productive work environments.
- Fostered work culture of collaboration and inclusion to increase morale and reduce turnover.
- Developed and implemented organizational strategies to achieve set goals and objectives and secured long-term success.
- Aligned department vision, goals, and objectives with company strategy to achieve consistently high results.
- Drove strategic improvements to enhance operational and organizational efficiencies.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Managed financial, operational and human resources to optimize business performance.
- Represented organization at industry conferences and events.
- Devised and presented business plans and forecasts to board of directors.
- Developed innovative sales and marketing strategies to facilitate business expansion.
Education
MBA - BUSINESS ADMINISTRATION
UNIVERSITY OF HERTSFORDSHIRE
UK07.2012
BA Hons - Ghana
UNIVERSITY OF GHANA
LEGON-ACCRA1991
Skills
- Budgetary Oversight
- Business Operations
- Stakeholder Relations
- Business Alliance
- Business Development
- Business Development and Planning
- Strategic Partnership
- Operational Oversight
- Market Access and Expansion
- Employee Management
- Business Administration
- Account Management
- Process Improvement
- Strategic Direction
- Revenue Growth
- Recruiting and Hiring Top Talent
- Market Strategy
- Program Leadership
- Attention to Quality
- Operations Management
- Market Understanding
- Sales and Marketing
- Business Consulting
- Organizational Leadership
- Relationship Management
- Customer Acquisition
- Guest Relations
- Leadership and People Development
- Results Orientation
- Innovative and Visionary
- Customer Retention
- Employee Motivation and Performance
- Business Strategies
- Strategic Planning
- People and Culture
- Manage Programs
- Expectation Management
- Operational Efficiency
- Corporate Strategy and Development
- Approachable and Outgoing
- Negotiation
Timeline
CEO
Genelec Capital Limited, Genelec Support Services Limited•Genelec Infrastructure Development Services Limited•Zenith Hygiene Systems Ghana Limited
01.2017 - 01.2023
Project Partner / Country Director
NMS Infrastructural UK Limited / BHM International UK Limited
01.2012 - 01.2016
Executive Director
KRON Finance & Investment Limited
01.2012 - 12.2012
Area Manager
Southern Rail Limited, Croydon
01.1994 - 01.2012
MBA - BUSINESS ADMINISTRATION
UNIVERSITY OF HERTSFORDSHIRE
BA Hons - Ghana
UNIVERSITY OF GHANA
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