Kofi Ntiamoah
Accra-North
Summary
Results-driven Software Developer with over 5 years of experience in designing and implementing innovative software and database solutions. Possesses strong analytical skills and a deep understanding of business challenges, leading to the creation of systems that significantly enhance operational efficiency. Recognized for a proven ability to resolve complex problems and consistently improve customer satisfaction, fostering lasting relationships through effective communication and collaboration. Committed to leveraging technical expertise to drive business success and deliver exceptional results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
I.T Team Lead & Database/Application Development & Support Officer
SUNU Assurances Ghana Limited
07.2018 - Current
- Designed and implemented robust databases and applications to enhance customer data handling efficiency.
- Extracting data from Oracle Database for business decisions.
- Administering, supporting and monitoring databases by proactively resolving database issues and maintaining servers.
- Oversaw server administration processes to enhance system reliability. Coordinated with IT teams to implement server upgrades and maintenance schedules. Developed strategies to optimize server performance and security measures.
- Responding in a timely manner to service issues and requests.
- Testing new technology (USSD and Online-Channels).
- Training Staff on new technologies and issues resolutions.
Database Administrator
Ocean Lane Ghana Limited
11.2017 - 07.2018
- Created databases and designed table structures for web applications.
- Monitored and maintained computer systems and networks.
- Oversaw the upkeep of the company's website and applications.
- Developed in-house bespoke software.
Content Manager/Quality Control - (National Service)
Net Concepts Ghana Limited
Accra
09.2016 - 08.2017
- Conducted thorough problem analysis and solution assessment to facilitate strategic decision-making processes.
- Supervised and optimized advertisement campaigns on telecommunications platforms, ensuring alignment with marketing objectives.
- Monitored and documented subscriber base data to inform strategic marketing decisions regarding bulk SMS campaigns.
- Analyzed subscriber preferences and curated tailored content messages for effective communication via bulk messaging platform.
Internship
Net Concepts Ghana Limited
Accra
06.2014 - 07.2015
- Performed comprehensive unit tests on company-developed insurance software to validate performance and quality standards.
- Content management.
Education
Computer Science
University of Cape Coast
Cape Coast, Ghana01-2018
High School - General Science
Asamankese Senior High School
01-2007
Skills
- Proficient in MySQL, PostgreSQL, and Oracle databases
- Experienced in multiple programming languages including PHP, MySQL, and C
- Skilled in data interpretation and reporting
- Troubleshooting hardware issues
Certification
- Microsoft Certified Solutions Expert (MCSE) - Ghana Institute of Management & Public Administration (GIMPA)
- Certificate in Artificial Intelligence in the Finance and Insurance Sector
- ISO/IEC 270001 Lead Implementor Course Completion with E-Crime Bureau
LEADERSHIP EXPERIENCE
- 2019 – date Team Lead, Information Technology (SUNU Assurances Ghana Limited)
- 2015 – 2016 President - Computer Science & Information Technology Students Association (CITSA) University of Cape Coast
- 2014 – 2015 Information Technology Officer (CITSA - UCC)
Interests
▪ Exploring Data Science
▪ Engaging in Programming
▪ Expressing Creativity through Writing
Timeline
I.T Team Lead & Database/Application Development & Support Officer
SUNU Assurances Ghana Limited
07.2018 - Current
Database Administrator
Ocean Lane Ghana Limited
11.2017 - 07.2018
Content Manager/Quality Control - (National Service)
Net Concepts Ghana Limited
09.2016 - 08.2017
Internship
Net Concepts Ghana Limited
06.2014 - 07.2015
High School - General Science
Asamankese Senior High School
Computer Science
University of Cape Coast