Kelvin Korbla Lotsu
Public Servant
Accra
Summary
Dynamic and results-oriented professional with expertise in technical troubleshooting, client service, and strategic planning, gained through impactful roles at the Social Security and National Insurance Trust (SSNIT), Gavazo Inc., LMI Holdings and Silicones Global Solutions.
Proven ability to drive market expansion, enhance user engagement, and implement compliance strategies.
Skilled in policy development, research, and fostering partnerships, contributing to initiatives such as the "Digital Jobs Initiative" the establishment of a $50 million FinTech Growth Fund and One Million Coders Programme. Adept at leveraging innovation to deliver sustainable growth and foster digital transformation, with a commitment to advancing organizational and national development goals.
Overview
22
22
years of professional experience
4
4
Languages
9
9
years of post-secondary education
Work History
Africa Representative
Gavazo Inc.
04.2024 - Current
- Led the design and development of the Gavazo website and mobile apps.
- Represent Gavazo Inc. at industry events, conferences, and meetings across English-Speaking countries in Africa.
- Build and maintain relationships with partners, affiliates, and stakeholders.
- Drive user acquisition and increase platform engagement across the African market.
- Develop and implement marketing strategies tailored to local audiences.
- Conduct market research to identify new opportunities for growth and expansion.
- Collaborate with the Gavazo Inc. leadership team to execute business development initiatives.
Compliance Officer
Social Security and National Insurance Trust, SSNIT
09.2023 - Current
- Establishment/ Employer Registration: Leveraging attention to detail and organizational skills to ensure accurate and efficient registration of establishments and employers in compliance with SSNIT regulations.
- Member or Worker Registration: Utilizing interpersonal and communication skills to engage with employees, verify documentation, and register members seamlessly in the system.
- Retrieval of Monthly Contribution Reports: Applying analytical skills and proficiency in data management to retrieve, verify, and analyze monthly contribution reports for compliance tracking.
- Issuance of Demand Notices to Defaulting Employers: Demonstrating strong negotiation and problem-solving abilities when serving demand notices to employers in arrears, ensuring adherence to statutory obligations.
- Biannual Inspections of Establishments: Conducting thorough compliance inspections twice a year, relying on investigative skills, knowledge of regulatory frameworks, and attention to detail to assess employer adherence to SSNIT guidelines.
Public Affairs Officer
Social Security and National Insurance Trust, SSNIT
02.2021 - 09.2023
- Conceptualized, presented, and executed designs (still artworks, animations, edited videos) that resonate with audience and enhance organizational goals.
- Monitored news trends and conducted thorough research to inform proactive messaging strategies on relevant topics.
- Leveraged partnerships with community organizations to broaden reach and impact of public affairs initiatives.
- Increased public understanding of organizational policies through the development of clear, concise informational materials.
MIS Coordinator
Social Security and National Insurance Trust, SSNIT
01.2016 - 01.2021
- Cultivated seamless operations through meticulous installation, configuration, and upkeep of operating systems and applications, coupled with vigilant monitoring and maintenance of computer systems and networks at the Branch.
- Expertly diagnosed and resolved hardware and software issues, while collaborating cross-functionally to address operational challenges.
- Lead the execution of Customer Clinics in Kenyase#1, Kenyase #2 and Mim, all in the Ahafo Region.
- Supported the Compliance Unit at Branch level with Bulk SMS.
- Empowered staff through comprehensive training and reporting on IT assets, ensuring optimal functionality and performance at all times.
Operations Manager
Silicones Global Solutions
01.2016 - 09.2016
- Led in installation of 10 Queue Management Systems across all branches of the Electricity Company of Ghana (ECG) in the Greater Accra Region.
- Trained the users of the respective branches of ECG on the use of the Queue Management System.
- Supervised Installation and maintenance of IT infrastructure for Silicones Global Solutions.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
IT Officer
LMI Holdings
04.2015 - 01.2016
- Developed and maintained a total of 9 websites for LMI Holdings and its Subsidiaries.
- Diagnosed complex technical issues quickly, providing timely resolutions that minimized downtime.
- Provided exceptional IT support for staff members, resulting in increased productivity.
National Service Person
Social Security and National Insurance Trust, SSNIT
10.2013 - 09.2014
- Acquired knowledge of operations of the Trust while contributing to the successful execution programs.
- Served under the Senior Risk Analyst and Risk Manager.
- Took part in the Paper reduction policy review.
- Successfully teamed with others to compute the Employee Data Integrity Index for the Trust up to 2011.
- Part took in the testing of the then newly-introduced Operational Business Suite (OBS).
National Service Person
Ministry of Food and Agriculture
10.2008 - 08.2009
- Assisted the Regional Engineers in Supplying Farm Machinery and technical services to farmers across all 17 farming Districts of the Eastern Region.
- Took part in Monitoring & Evaluation of most projects the ministry undertook.
- Resourceful in trainings on the use of farm machinery.
Internship Student
Ministry of Information
06.2011 - 08.2011
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Sorted, organized, and maintained files.
Pupil Teacher
Dan-Ibu International School
01.2005 - 08.2005
- Taught General Science and Agricultural Science to JSS1 - JSS3 classes.
- Designed dynamic lesson plans based on student interests to increase overall student understanding.
- Enhanced student comprehension by incorporating hands-on activities and group projects into lessons.
- Used tests, quizzes, and other assignments to gauge students' learning and determine understanding of course materials.
Pupil Teacher
Dan-Ibu International School
07.2003 - 12.2003
- Taught General Science and Agricultural Science to JSS1 - JSS3 classes.
- Designed dynamic lesson plans based on student interests to increase overall student understanding.
- Enhanced student comprehension by incorporating hands-on activities and group projects into lessons.
- Used tests, quizzes, and other assignments to gauge students' learning and determine understanding of course materials.
Education
Bachelor of Science - Information Technology
Valley View University
Accra, Oyibi, Ghana 01.2009 - 05.2013
Higher National Diploma (HND) - Agricultural Engineering
Wa Polytechnic
Wa, Upper West Region 09.2005 - 08.2008
SSCE - General Science
Mawuli School
Ho, Volta Region 09.2001 - 05.2003
Skills
Records management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Africa Representative
Gavazo Inc.
04.2024 - Current
Compliance Officer
Social Security and National Insurance Trust, SSNIT
09.2023 - Current
Public Affairs Officer
Social Security and National Insurance Trust, SSNIT
02.2021 - 09.2023
MIS Coordinator
Social Security and National Insurance Trust, SSNIT
01.2016 - 01.2021
Operations Manager
Silicones Global Solutions
01.2016 - 09.2016
IT Officer
LMI Holdings
04.2015 - 01.2016
National Service Person
Social Security and National Insurance Trust, SSNIT
10.2013 - 09.2014
Internship Student
Ministry of Information
06.2011 - 08.2011
Bachelor of Science - Information Technology
Valley View University
01.2009 - 05.2013
National Service Person
Ministry of Food and Agriculture
10.2008 - 08.2009
Higher National Diploma (HND) - Agricultural Engineering
Wa Polytechnic
09.2005 - 08.2008
Pupil Teacher
Dan-Ibu International School
01.2005 - 08.2005
Pupil Teacher
Dan-Ibu International School
07.2003 - 12.2003
SSCE - General Science
Mawuli School
09.2001 - 05.2003
Languages/ Dialects
English
Bilingual or Proficient (C2)
Ewe
Advanced (C1)
Waale
Advanced (C1)
Twi
Intermediate (B1)
Ga
Elementary (A2)
Professional Affiliations
- Institute of ICT Professionals, Ghana (IIPGH)
- Technology Information Confederation Africa (TICON Africa)
Leadership Roles
- Wa Polytechnic, Student Representative Council (SRC) Vice President: 2007/2008
- Valley View University, Computer Science Students Association (CoSSA) Electoral Commissioner: 2012/2013
Volunteering Activities
Policy Development Volunteer – National Democratic Congress (NDC) 2024 ICT, Communications and Innovation Committee
Duration: 2022 June - Current
- Collaborated with a multidisciplinary team to draft and refine the digital transformation and technology section of the 2024 NDC manifesto, contributing to policies that align with Ghana's economic and technological advancement goals.
- Conducted in-depth research and proposed actionable initiatives, including the creation of 300,000 digital jobs under the "Digital Jobs Initiative", the establishment of a $50 million FinTech Growth Fund, the One Million Coders Programme to train one million young Ghanaians in digital skills such as coding, web/ app development, and software engineering, preparing them for jobs in the digital ecosystem and a nationwide rollout of free WiFi for public secondary and tertiary institutions.
- Advocated for innovative measures to bridge the digital divide, enhance revenue systems through digitalization, and position Ghana as a leader in Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO).
Professional Affiliations
- Institute of ICT Professionals, Ghana (IIPGH)
- Technology Information Confederation Africa (TICON Africa)
Leadership Roles
- Wa Polytechnic, Student Representative Council (SRC) Vice President: 2007/2008
- Valley View University, Computer Science Students Association (CoSSA) Electoral Commissioner: 2012/2013
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